View Single Post
Old 18-03-2007, 00:49   #13
tekboss
cf.member
 
Join Date: Mar 2007
Posts: 11
tekboss is an unknown quantity at this point
Re: Customer complaint timescale

Quote:
Originally Posted by starsailor123uk View Post
Does he exist. I made a complaint in october last year and received a letter from RP sayign thank you.. looking into it.....will contact you soon. nothing happened and in january wrote a second letter to restate the complaint and the lack of progress by RP. Received a letter from RP sayign thank you.. looking into it.....will contact you soon. it was a mass produced letter both times
As far as i'm aware he does exist, although he probably doesn't handle complaints directly, despite the fancy title.

If i don't hear back from him about my complaint then Steve Burch will be getting another e-mail dropped into his mail box.
tekboss is offline   Reply With Quote