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Old 17-03-2007, 20:58   #12
starsailor123uk
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Join Date: Jan 2007
Posts: 161
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Re: Customer complaint timescale

Quote:
Originally Posted by tekboss View Post
I don't have an actual e-mail for this guy, but i'm not sure i'd post it in an open forum if i did have.

The only address i have for Ryan Pursey is :-

Virgin Media
PO Box 333
Matrix Court
Swansea
SA7 9BB
Does he exist. I made a complaint in october last year and received a letter from RP sayign thank you.. looking into it.....will contact you soon. nothing happened and in january wrote a second letter to restate the complaint and the lack of progress by RP. Received a letter from RP sayign thank you.. looking into it.....will contact you soon. it was a mass produced letter both times
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