Quote:
Originally Posted by Russ B
And as if this 2-bit company couldn't get any worse, I had an automated phone call off them at 2am this morning telling me my fault had been fixed.
Oh how lovely of them to be so determined to give me the good news that they couldn't care that I was sound asleep at the time 
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Just means it was fixed late by the engineers, as you said it was an automated message which would have been triggered by the closure of the fault. Looks like the engineers were working late to sort something.
Nice to see Ben still answers his emails lol