Yesssss!!! I have my MAC code! Well not quite, apparently they're having 'difficulties' in generating them tonight
The guy I spoke to said he'll email me the code tomorrow - after all the problems I've had with BT agents lying to me and giving misleading rubbish, I'll believe it when I see it.
Oh and by the way, Ben replied to me within about 10 minutes - nice one Ben if you're reading this - but I get the impression it'll all be too late.
I'm getting download speeds of 700kbps now (by the way, tach support told me that by tomorrow it'll be around 2Mb) and if I plug my Vario 2 in to my pc, I get 900kbps. Work that one out