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Old 11-03-2007, 13:15   #59
Chrysalis
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Join Date: Sep 2003
Location: Leics
Age: 29
Services: none
Posts: 5,564
Chrysalis has reached the bronze age
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Re: Virgin Media Customer Service- Your Personal Experience

pretty much everyone except cable wont give discounts for poor service, with the adsl providers as far as they concerned if you have problems and choose to complain about it its too costly to deal with it so its often better to let the customer loose, this is eveident in that customers with problems are often allowed to leave contracts prior to the min contract period. There is a few exceptions but not many.
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