[iain_herts]

right if u dont want to have any more wires run and u dont want to change the upstairs socket this is what u can do (save the installer time and he will love u for it)

wen the installer comes advise him that u only have 1 live phone point in the house and that you are haveing a new point fitted by bt a weeklater.

what he will then do is use his own extention lead to connect ur box up to do the callback. its what i used to do wen i worked for sky.

but if u have multi room he wont do this.

iain