[susport]

Does anyone have any methods that have proved at all useful for getting through to Virgin media, and making something happen?

I have phoned them an average of once a day for the last 2 1/2 weeks (including weekends). I have been promised call backs on at least 10 occasions, and have received only three of them.

I have sent two emails (which I suspect go to an account that no one reads-maybe they provide their own broadband services, so can't access their emails), and written one letter. I still do not have the services that i have been trying to get, and in fact have had my phone line cut off into the bargain.

Any advice about how to get something out of them would be hugely appreciated.

Thanks