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**Stuart C** · 24-02-2007, 18:38

Depends if you are currently using a Cable Modem or STB for Broadband. If you are using a STB, the engineer will probably install a Cable Modem for you as Virgin are not supporting Broadband via STB for any new installs (your V+ will count as a new install).

You can specify if you want it installed in another room, or simply get a long ethernet cable and leave the modem where it is.

I wouldn't recommend that you move the cable modem or STB yourself. If you do, you can cause problems for yourself and other people in your street. Also, if something goes wrong (at the time or in the future), regardless of whose fault it is, you run the risk of the engineer just blaming what you've done, fixing it, and then Virgin charging you for the repair.

24-02-2007, 18:38	#2
Stuart C Cable Forum Team Join Date: Jun 2003 Location: It's Lahndun, Innit? Age: 37 Services: Virgin for TV, BT for phone and Be* for Broadband. Posts: 17,740	Re: V+ and moving an existing cable modem Depends if you are currently using a Cable Modem or STB for Broadband. If you are using a STB, the engineer will probably install a Cable Modem for you as Virgin are not supporting Broadband via STB for any new installs (your V+ will count as a new install). You can specify if you want it installed in another room, or simply get a long ethernet cable and leave the modem where it is. I wouldn't recommend that you move the cable modem or STB yourself. If you do, you can cause problems for yourself and other people in your street. Also, if something goes wrong (at the time or in the future), regardless of whose fault it is, you run the risk of the engineer just blaming what you've done, fixing it, and then Virgin charging you for the repair. __________________ Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not. "This is an important announcement. This is flight 121 to Los Angeles. If your travel plans today do not include Los Angeles, now would be a perfect time to disembark.”