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ShadowTD · 02-02-2007, 09:39

Hi everybody

Had Ntl TV installed last Saturday. First time I've had cable TV since analogue about 7/8 years ago - been with Sky. So far so good but I'm having a problem with On Demand.

The TV Drive receives the TV Choice programs free of charge as it should do (on Family Pack/Size: XL) although at the moment it's only the 4OD content. The Samsung STB (in the bedroom) has all of the TV Choice VOD from all the channels, but only the first episode is free - the others all cost 49p.

Rang Ntl last night and spoke to CS. Once the lady had confirmed that TV Choice should be free on my sub (she didn't know) I was put through to faults. He sent a hit to my box and told me to reboot in two hours. Needless to say this didn't work, so I'm waiting on a call back (hmmm) between 5 and 8 tonight.

Anyone else experienced this? Is TV Choice only free on the 'master' box? If so, this is a little lame as I was quite frankly looking forward to using it in the boudoir...

02-02-2007, 09:39	#1
ShadowTD cf.addict Join Date: Jan 2007 Location: Loughborough (Langley) Services: 4meg BB, V+, Samsung 2110c Posts: 437	TV Choice/On Demand issues Hi everybody Had Ntl TV installed last Saturday. First time I've had cable TV since analogue about 7/8 years ago - been with Sky. So far so good but I'm having a problem with On Demand. The TV Drive receives the TV Choice programs free of charge as it should do (on Family Pack/Size: XL) although at the moment it's only the 4OD content. The Samsung STB (in the bedroom) has all of the TV Choice VOD from all the channels, but only the first episode is free - the others all cost 49p. Rang Ntl last night and spoke to CS. Once the lady had confirmed that TV Choice should be free on my sub (she didn't know) I was put through to faults. He sent a hit to my box and told me to reboot in two hours. Needless to say this didn't work, so I'm waiting on a call back (hmmm) between 5 and 8 tonight. Anyone else experienced this? Is TV Choice only free on the 'master' box? If so, this is a little lame as I was quite frankly looking forward to using it in the boudoir...