Quote:
Originally Posted by Debbie B
I know that emails are not stored as backups as I remember a similar incident wth a customer I was dealing with. It was referred to someone highup on the ladder who confirmed that if emails are "lost" as in your case they can't be retrieved, sorry...
and  to the site |
Guessed that would be the case after speaking with them but worth a try, and tnx been a long time reader but never had any major problems before...
Quote:
Originally Posted by morrk
Ntl do back up things, unfortunately though not for us.
The only people what would a chance in hell of getting hold of any information regarding backups would be the police, FBI or The men in black 
The original problem here is that 1st line have failed in their duty.
Before any mailbox migration the customer MUST be advised mail will be lost and backups should be made by themselves. |
Yep had they told me that I would have gotten them backed up but no mention about that at all
Thanks anyway guys for your swift response (much quicker than CS
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