Quote:
Originally Posted by asy1mpo
Been on to BT today to sort out BT line. Its a brand new apartment and they have already put in the wires for digital, TV,..... etc
Was told by the developers that would not need to pay installation fee
BT have said that although the line has been 'pre-installed' there is no actual line to the 'house' and the engineer will come in and link it to the exchange - or whatever he does????
Does this all sound right?
Unfortunately engineer cant come round till 3rd Jan. That means will be end of Jan before I am back on broadband!
Will still have internet of course at work till round 22 Dec and back around 9th and will be at parents for some time over xmas but still!! I can always just pop to my old place which I will be leaving connected to NTL for now.
Ahhhh!!
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I've got exactly the same problem with my new apartment. Moving in on 2nd January and BT are insisting they 'NEED' to install a new line - even though i've been told that there is already one pre-installed by the developers.
Let me know how you get on please
