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Old 28-10-2006, 10:05   #132
vijay007here
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Join Date: Oct 2006
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Re: ntl complaints procedures.

Quote:
Originally Posted by Russ D View Post
Sorry to hear about your problems with ntl, if you PM me your full name, address and postcode I will pass this on to my contact within ntl.
hi admin,

I have just spoke to moorcroft debt recovery.
1) recorded the conversation , spoke to the person , they said they will contact ntl
2)contacted ntl, recorded the conversation , their name etc.They said the account is cleared and cancelled on 13th oct 2006.They said they will send a letter to moorcroft not to send letters.
3)again callled moorcroft , recroded the conversation.told them that ntl confirmed. they said i wont get any more letter
4)called ntl for written confirmation , they said , its not needed. recorded the conversation again , to make sure to avoid troubles in future.

BOTTOMLINE IS RECORD THESE PEOPLE AND IF POSSIBLE ASK FOR THEIR NAMES AND WRITTEN CONFIRMATION,,

ANYHOW WAT A HELL WITH NTL ,,,,i would never ever touch anything that starts with N,,,T...L.......(ntl stands for NEVER TOUCH them,,,LOOSER)

This forum was quite helpful in understanding NTL

Regards
Vijay
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