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vijay007here · 28-10-2006, 08:28

hi guys,

Hope somebody can help me. One year back i wanted to have nTL, but as I live in flat , they cud not connect the NTL and returned back.So, i called the NTL and they said its cancelled. But still i was charged with 35 pounds for nothing .
After 3 months i got letters saying I owe the money to them.Again i called NTL customer services to cancel it and the guy promised its all done for me and nothing for me .
Now after one year I got a letter from Debt recovery saying that I owe 200£ pounds to NTL. I AM UTTERLY SHOCKED , becozz i never had a single NTL service in my premises and I have to pay them .

PLz can somebody suggest me,its really bothering me and I am thinking to sue NTL for my sleeplessness and troubles.
Its really putting me in depression to tackle with NTL so many times.
advice me or suggest me the best way ,,

regards
vijay

ADMIN EDIT (Russ) - EMAIL ADDRESS REMOVED

28-10-2006, 08:28	#130
vijay007here cf.member Join Date: Oct 2006 Posts: 0	Re: ntl complaints procedures. hi guys, Hope somebody can help me. One year back i wanted to have nTL, but as I live in flat , they cud not connect the NTL and returned back.So, i called the NTL and they said its cancelled. But still i was charged with 35 pounds for nothing . After 3 months i got letters saying I owe the money to them.Again i called NTL customer services to cancel it and the guy promised its all done for me and nothing for me . Now after one year I got a letter from Debt recovery saying that I owe 200£ pounds to NTL. I AM UTTERLY SHOCKED , becozz i never had a single NTL service in my premises and I have to pay them . PLz can somebody suggest me,its really bothering me and I am thinking to sue NTL for my sleeplessness and troubles. Its really putting me in depression to tackle with NTL so many times. advice me or suggest me the best way ,, regards vijay ADMIN EDIT (Russ) - EMAIL ADDRESS REMOVED