Cable Forum - View Single Post - NTL offering package to challenge talk talk

lostandconfused · 08-10-2006, 15:03

exactly what i think, ntl are not a charity, they are there to make money, the retentions department have good offers available to customers that have genuinly had problems but they are too concerned with keeping every customer no matter what the cost.

i think they should have more faith in the products they are selling and let customers go to other providers from my own experience even with all the faults of ntl they generally provide a good and cheap service

08-10-2006, 15:03	#494
lostandconfused cf.mega poster Join Date: Aug 2006 Location: swansea Age: 24 Services: 2 X V+ XL TV XL BB XL Telco Posts: 1,703	Re: NTL offering package to challenge talk talk exactly what i think, ntl are not a charity, they are there to make money, the retentions department have good offers available to customers that have genuinly had problems but they are too concerned with keeping every customer no matter what the cost. i think they should have more faith in the products they are selling and let customers go to other providers from my own experience even with all the faults of ntl they generally provide a good and cheap service