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Rent deposit - Getting it back
On 22nd July this year the contract on our rented house in Stoke-on-Trent ended and we moved out 2 weeks before the termination date. Very glad to have left that area too!
Now we have a slight problem getting our £335 deposit back. I know it's not a huge amount to some but it is to me! We rented the house via a 'letting agent' called Homesearch (name and shame).
Anyway, to cut a long story short they complained because the weeds in the garden grew a bit in the 2 weeks we left the place empty. I have photo evidence of what it was like when we left. They had no problem with the inspection of the rest of the property. 2 and half months later (!!) we get a £200 cheque from them, apparently it cost £135 to do the garden and I never agreed to it.
Now normally I would be reasonable and tell them to take a bit out of the deposit to sort the garden out as we had left early. But I also requested that they should tell me before they do this. They never did.
There is another side to this in that the front bedroom had a serious plaster problem above the main window, you couldn't put any curtains up properly and then never fixed it in the time we were there (1 year) despite repeated requests.
I'm just wondering where to go from here? I have not done anything with the cheque they have just sent me as I think they owe me the full amount, due to the time they took to send anything to me and the fact they hadn't repaired the property while we were there.
Any advice greatly appriciated!
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