25-11-2005, 21:18
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#1
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Inactive
Join Date: Nov 2005
Posts: 13
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Simple Bill or is it? :(
Hi all
Would be grateful if someone could explain this one:
Got my first bill for ntl broadband 1 mb.
First bit was fine: 20-11-05 to 19-12-05 £17.99
but second???: 18-11-2005 to 19-11-05 £1.16
Can someone please tell me where on earth this amount came from?
As 17.99 * 12/365 = 0.59p for one day?
Many thanks.
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25-11-2005, 21:24
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#2
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stringy
Join Date: Jun 2003
Location: Cleethorpes
Age: 55
Services: VM XLplus
Posts: 15,493
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Re: Simple Bill or is it? :(
dates billed for are inclusive? - i.e. you are being charged for the 18th & 19th Nov - although it should have been £1.18 ???
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Gaz
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25-11-2005, 21:25
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#3
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Cable Forum Team
Join Date: Jun 2003
Age: 44
Posts: 11,709
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Re: Simple Bill or is it? :(
You have just subscribed to or changed services, I assume. Ntl now bill monthly in advance. If you change services mid month, your next bill will catch up on the difference.
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25-11-2005, 21:26
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#4
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Busy Admin
Join Date: Oct 2003
Location: Nottingham
Age: 45
Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps)
Posts: 14,486
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Re: Simple Bill or is it? :(
The dates are inclusive, and it looks like they charged 58p a day, not 59p.
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25-11-2005, 21:29
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#5
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Inactive
Join Date: Nov 2005
Posts: 13
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Re: Simple Bill or is it? :(
I guess they must be inclusive but how is the £1.16 calculated????
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25-11-2005, 21:31
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#6
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Busy Admin
Join Date: Oct 2003
Location: Nottingham
Age: 45
Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps)
Posts: 14,486
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Re: Simple Bill or is it? :(
Actually, it's probably just £17.99 / 31 (days) which is 58p per day.
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25-11-2005, 21:38
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#7
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Inactive
Join Date: Nov 2005
Posts: 13
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Re: Simple Bill or is it? :(
Quote:
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Originally Posted by Paul M
Actually, it's probably just £17.99 / 31 which is 58p.
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Bang on Paul. You are right there mate but how can £17.99/31 * 30 days = £17.41? and not £17.99?
In other words I am being billed £17.99 for 30 days use!!
How does that work? 
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25-11-2005, 21:42
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#8
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Busy Admin
Join Date: Oct 2003
Location: Nottingham
Age: 45
Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps)
Posts: 14,486
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Re: Simple Bill or is it? :(
The monthly charge is exactly that, it doesn't matter how many days are in the month. The daily rate is only used for partial months when you change service.
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25-11-2005, 21:57
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#9
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Inactive
Join Date: Nov 2005
Posts: 13
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Re: Simple Bill or is it? :(
Quote:
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Originally Posted by Paul M
The monthly charge is exactly that, it doesn't matter how many days are in the month. The daily rate is only used for partial months when you change service.
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Well in fact I have not changed service but started from scratch.
I am not complaining about the rate because it is very fair using 31 days in a month as more acurrate calculation would be have been (17.99 * 12/365.25) * 2 days... giving £1.18.
So I made 2p!!!!! 
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25-11-2005, 22:57
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#10
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cf.mega pornstar
Join Date: Jun 2003
Posts: 10,236
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Re: Simple Bill or is it? :(
Quote:
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Originally Posted by jim28
Well in fact I have not changed service but started from scratch.
I am not complaining about the rate because it is very fair using 31 days in a month as more acurrate calculation would be have been (17.99 * 12/365.25) * 2 days... giving £1.18.
So I made 2p!!!!! |
Wonderful! Go and buy yourself an ice cream, and give the change to some poor homeless person.  
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