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NTL and Billing
Ok, I'm slightly annoyed...
NTL have taken 2x £37.99 from my bank account for internet... twice this month already.
If that wasn't bad enough, it's left us desperately short of funds down at the bank (including one nice letter about an unauthorised overdraft thats cost us £25) I'd change banks - and thats probably going to happen in the new year.
I'm not sure if other people get it, but, we used to get a nice email to say 'payment made' and all that.. but we havent been getting that reminder for some time (was good, knew where we were up to...)
So, other household bills are going to be put on ice so we can survive (yes, we might be on benefits, but as I'm on sick, there's no other choice and we have to eat...)
which means I've got no choice but to go and have a word at the bank, then go and have a word with NTL and then make some sort of arrangement with the bank so that NTL only get what they're due ONCE a month... and if NTL get all antsy about it, I'll just grab and send bank statements to 'em to prove my point.
Software glitch at their end? maybe... but it's no excuse, not really. When the money has been there for them to take as due, they havent taken it and we've left well alone to adequately make sure it's there when they do.
Except for just recently. And thats whats bothering me. BIG time.
I'd like to phone, but as we got rid of the phone service (and the tv aswell) I don't fancy freezing in a pee-sodden phone box (with no door) to tell them - not when I'm not up to that sort of thing.
Right now, I'm so fed up. so I'll leave this as is.
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