Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Confusing or what


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Billing Issues

Confusing or what
Reply
 
Thread Tools
Old 04-03-2012, 11:23   #1
Arthurgray50@blu
cf.mega poster
 
Join Date: Sep 2005
Posts: 4,426
Arthurgray50@blu has disabled reputation
Confusing or what

To fellow members, please answer this question.

My mother in law has two boxes in her flat, She has told me that she pays £90.00 per month.

She has the full package on Tv Sky Sports and Movies etc.
She has broadband the low one
She has the phone, talk unlimited

VM have changed her old box box, which broke to a Tivo box, and she has one normal box in another room (do you have to pay a charge for the second one, as it used to be free)

So how the hell does it come to £90.00 per month ?
Arthurgray50@blu is offline   Reply With Quote
Advertisement
Old 04-03-2012, 12:38   #2
m419
cf.mega poster
 
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
m419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quads
Re: Confusing or what

Quote:
Originally Posted by Arthurgray50@blu View Post
To fellow members, please answer this question.

My mother in law has two boxes in her flat, She has told me that she pays £90.00 per month.

She has the full package on Tv Sky Sports and Movies etc.
She has broadband the low one
She has the phone, talk unlimited

VM have changed her old box box, which broke to a Tivo box, and she has one normal box in another room (do you have to pay a charge for the second one, as it used to be free)

So how the hell does it come to £90.00 per month ?
Line Rental: £13.90
Talk Unlimited: £8
XL TV: £24.50
Sky Sports Movies and Sports Collection: £29.50
M Broadband: £14.50
Extra box: £7
Tivo charge: £3

Plus £5 for not paying by Direct Debit

Comes to £90.90

So it is correct, however,you could be entitled to a retentional discount, ring 150 and ask them for a deal!

They could give you a deal on the homephone, £7 off on the phone service, so all you will have to pay is about £15 for the phone including the talk unlimited and if you pay by direct debit another £5 off, so that would be a saving of about £13. You can tell them that Vonage seems a lot cheaper and you are tempted if they don't knock down the price

So that will bring the price down to about £77.90, also rationalise what channels you need, you could cut out Sky Movies or Sky Sports or cut down the amount of Sky Movie channels you need to 2 Sky Movie Channels, that will bring it down to about £65

Hope that helps

---------- Post added at 13:38 ---------- Previous post was at 13:18 ----------

Also be aware that you can cancel Sky Sports,sky Movies and any other premium channels or premium VoD channels and content including picturebox at anytime without disturbing your contract or without penalty unless your discount includes these products.

Last edited by m419; 04-03-2012 at 12:26.
m419 is offline   Reply With Quote
Old 04-03-2012, 12:42   #3
Lew
Cable Forum Team
 
Lew's Avatar
 
Join Date: Jun 2003
Location: Fleet, Hampshire
Age: 41
Services: VIP50, TiVo
Posts: 2,763
Lew has a bronze arrayLew has a bronze arrayLew has a bronze array
Lew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze arrayLew has a bronze array
Re: Confusing or what

Moved to Billing Issues.
__________________

Nog, Zek, Odo, Brunt, Mo
Lew is offline   Reply With Quote
Old 20-03-2012, 10:43   #4
Jennyc
cf.member
 
Join Date: May 2010
Posts: 34
Jennyc is on a distinguished roadJennyc is on a distinguished road
Re: Confusing or what

Hi,

Can anyone tell me if I'm paying the correct amount please or could I get a better deal?

My Package
Talk evening & weekend
Tivo Monthly fee
TV Size: XL
Broadband XL (30) Bundle charges total £50

Line Rental Total: £13.90

Package Total: £63.90
Jennyc is offline   Reply With Quote
Old 23-03-2012, 09:34   #5
richard s
Congested down South
 
richard s's Avatar
 
Join Date: Jan 2012
Location: Kent
Services: Tivo XL 60mb broadband L phone
Posts: 109
richard s has disabled reputation
Re: Confusing or what

I have the same package as you but have 10Mb broadband and pay £60. New customers only pay £45. WHY IS THAT.

?LOOK AFTER EXISTING CUSTOMERS - AND THEY SPREAD THE WORD!
richard s is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT. The time now is 02:24.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.
Copyright © 2003 - 2012, Cable Forum.
(server9.cableforum.co.uk)

SEO by vBSEO 3.3.2