Why is VM billing so opaque?

[BenMcr]

Originally Posted by mark1234

My T-Mobile bill lists all numbers called or texted, including ones inside my allowance.

Yes, but mobiles are more likely only used by one person, plus mobile tariffs usually have minutes, so they need to show where those minutes have gone

The main Talk plans on VM landlines are 'unlimited'

[arcimedes]

Originally Posted by BenMcr

The main Talk plans on VM landlines are 'unlimited'

Except how does one know if its worth having an unlimited call package if one doesnt know what potentially chargeable calls are being made?

I suspect that the cost savings by not having unlimited are minimal. I will look at how many calls I need to make before it comes to more than the package cost.

[mark1234]

Originally Posted by BenMcr

Yes, but mobiles are more likely only used by one person, plus mobile tariffs usually have minutes, so they need to show where those minutes have gone

The main Talk plans on VM landlines are 'unlimited'

My T-Mobile account lists calls made on both my and my wife's phones, so more than one person involved.

There are minute plans available on VM. Do they not get calls listed?

---------- Post added at 10:31 ---------- Previous post was at 10:30 ----------

Originally Posted by arcimedes

Except how does one know if its worth having an unlimited call package if one doesnt know what potentially chargeable calls are being made?

I suspect that the cost savings by not having unlimited are minimal.

You're probably right, given the cost of VM calls, that there is minimal saving to be made, but it's impossible to know without access to the data to work it out.

[arcimedes]

Originally Posted by mark1234

My T-Mobile account lists calls made on both my and my wife's phones, so more than one person involved.

There are minute plans available on VM. Do they not get calls listed?

---------- Post added at 10:31 ---------- Previous post was at 10:30 ----------



You're probably right, given the cost of VM calls, that there is minimal saving to be made, but it's impossible to know without access to the data to work it out.

I have calculated that on Talk Unlimited you only need to make one call per day of less than one minute duration to cover the £8 cost. Which solves my problem as it will definitely be cheaper to pay the £8 and this doesnt allow for any possible increase in the bundle cost

Thats a good point on the "minute" plans

[carlwaring]

Originally Posted by arcimedes

I have calculated that on Talk Unlimited you only need to make one call per day of less than one minute duration to cover the £8 cost.

Which, unfortunately, says a lot (and not in a good way!) about VM's standard call pricing