06-01-2012, 16:47
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#1
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cf.member
Join Date: May 2007
Posts: 23
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HD service charges ?
We used to have 2 x V+HD recordable boxes and a basic Samsung box.
Then replaced one with a Tivo and had a V+HD, Tivo and the old Samsung box (still 3 in total). At installation time engineer apparently said bill will go down by £7 as the "HD" charge can come off, which it did. 
Got a new HD telly so replaced the old Samsung with a Cisco VHD box, understand the £20 charge, but no movies or sports HD channels appeared. Phoned up and told it is £7 per month, got it activated, but is this correct ? 
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06-01-2012, 17:06
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#2
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cf.mega poster
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: HD service charges ?
Quote:
Originally Posted by qwakuk
We used to have 2 x V+HD recordable boxes and a basic Samsung box.
Then replaced one with a Tivo and had a V+HD, Tivo and the old Samsung box (still 3 in total). At installation time engineer apparently said bill will go down by £7 as the "HD" charge can come off, which it did.
Got a new HD telly so replaced the old Samsung with a Cisco VHD box, understand the £20 charge, but no movies or sports HD channels appeared. Phoned up and told it is £7 per month, got it activated, but is this correct ? |
Yes £7 per month for HD Sports and Movies add on.
Last edited by Digital Fanatic; 06-01-2012 at 17:10.
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06-01-2012, 18:41
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#3
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cf.mega poster
Join Date: Aug 2009
Posts: 3,719
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Re: HD service charges ?
Unless your on vip50
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06-01-2012, 18:57
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#4
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cf.mega poster
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: HD service charges ?
Quote:
Originally Posted by jb66
Unless your on vip50
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Yes 
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06-01-2012, 19:01
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#5
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cf.member
Join Date: Mar 2009
Posts: 16
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Re: HD service charges ?
£7 charge is correct, but if you are out of contract it's open to negotiation and i only paid an extra £3 for the HD....
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06-01-2012, 19:58
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#6
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cf.member
Join Date: May 2007
Posts: 23
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Re: HD service charges ?
Was a VIP 50 customer, changed to it when it was £85 at the start, actually ended up with a small reduction at the time iirc.
We did then have 50mb broadband or XXL added when it available and then the third box, but technically still on VIP50.
Will wait for the charges to appear online, in a few days then ring up!
Going of at a tangent, if i change the V+HD to a second Tivo, will I get £7 off again ?
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07-01-2012, 14:28
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#7
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cf.mega poster
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: HD service charges ?
Quote:
Originally Posted by qwakuk
Was a VIP 50 customer, changed to it when it was £85 at the start, actually ended up with a small reduction at the time iirc.
We did then have 50mb broadband or XXL added when it available and then the third box, but technically still on VIP50.
Will wait for the charges to appear online, in a few days then ring up!
Going of at a tangent, if i change the V+HD to a second Tivo, will I get £7 off again ?
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No.
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25-01-2012, 13:44
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#8
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cf.member
Join Date: May 2007
Posts: 23
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Re: HD service charges ?
Quote:
Originally Posted by qwakuk
Was a VIP 50 customer, changed to it when it was £85 at the start, actually ended up with a small reduction at the time iirc.
We did then have 50mb broadband or XXL added when it available and then the third box, but technically still on VIP50.
Will wait for the charges to appear online, in a few days then ring up!
Going of at a tangent, if i change the V+HD to a second Tivo, will I get £7 off again ?
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Bill is on the website today.
They have not added an extra £7 so looks like the "VIP50" overall discount still apllies to 3 boxes.
Now to switch to another Tivo 
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25-01-2012, 15:33
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#9
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 13,815
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Re: HD service charges ?
If you get another TiVo it'll go up by £3
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