Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Discounts on sign up not applied ?


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Billing Issues

Discounts on sign up not applied ?
Reply
 
Thread Tools
Old 09-11-2011, 11:04   #1
Bamboo2k
cf.member
 
Join Date: Sep 2011
Posts: 3
Bamboo2k is an unknown quantity at this point
Discounts on sign up not applied ?

Hi

I signed up to VM in October. Got my first ebill, it's £124. XL TV, M Broadband, Phone M, Line rental.

They take the initial month and a month in advance so that shock was over once I read that.

Problem is, when I signed up, the deal was 6 months half price. Where has that gone ?
Bamboo2k is offline   Reply With Quote
Advertisement
Old 09-11-2011, 11:19   #2
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
Re: Discounts on sign up not applied ?

Is it on your contract? Either way you'll need to speak to Customer Services to sort it out
__________________
I am always right.....except when I'm not All views are my own - so there!
BenMcr is offline   Reply With Quote
Old 09-11-2011, 11:29   #3
Bamboo2k
cf.member
 
Join Date: Sep 2011
Posts: 3
Bamboo2k is an unknown quantity at this point
Re: Discounts on sign up not applied ?

Annoyingly not though it was when I signed up online on the confirmation page. The problem I ran into was the welcome pack with my contract never arrived at the new house until after the installation so I could never have known and the emails they send you confirming are light in detail.

Yeah, will do. Just seeing if there is any things to look out for from previous experience.
Bamboo2k is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT +1. The time now is 17:39.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Copyright © 2003 - 2012, Cable Forum.
(server1.cableforum.co.uk)

SEO by vBSEO 3.3.2