Your credit limit is £120.00?
28-06-2011, 19:47
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#1
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cf.addict
Join Date: Nov 2010
Posts: 106
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Your credit limit is £120.00?
Does any1 know what this means
Thnx if any1 can explain
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28-06-2011, 19:51
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: Your credit limit is £120.00 ???
From the Virgin Media Help site:
What's my credit limit?
__________________
I am always right.....except when I'm not  All views are my own - so there!
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28-06-2011, 19:52
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#3
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Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,591
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Re: Your credit limit is £120.00 ???
Quote:
Originally Posted by wazz
Does any1 know what this means
Thnx if any1 can explain
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l am not sure as my limit was £130 and yet l ordered a tivo and my next bill was over £280 so whether it means anything l am not sure.
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28-06-2011, 20:09
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#4
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB
V+ STB
Posts: 1,846
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Re: Your credit limit is £120.00 ???
Can't find the credit limit bit for my account. Is that because there is no limit on my account or is there an error somewhere?
The 'Your account and payments' section just give the direct debit info and the date the next direct debit will be taken from my bank account.
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28-06-2011, 20:11
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: Your credit limit is £120.00 ???
If you don't have one it doesn't show up
__________________
I am always right.....except when I'm not All views are my own - so there!
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28-06-2011, 20:14
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#6
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Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,591
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Re: Your credit limit is £120.00 ???
Quote:
Originally Posted by BenMcr
If you don't have one it doesn't show up
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But Ben why is it my credit limit was £130 but when l ordered a Tivo which then sent my bill to £280 which is way above my credit limit. 
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28-06-2011, 20:26
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#7
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: Your credit limit is £120.00 ???
Because I think they tweaked it so that one off charges don't count.
__________________
I am always right.....except when I'm not All views are my own - so there!
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28-06-2011, 20:28
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#8
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Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,591
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Re: Your credit limit is £120.00 ???
Quote:
Originally Posted by BenMcr
Because I think they tweaked it so that one off charges don't count.
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Thanks for ending the confusion on this.
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28-06-2011, 22:16
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#9
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cf.addict
Join Date: Nov 2010
Posts: 106
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Re: Your credit limit is £120.00?
So if my bill goes over £120. Does anything happen
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29-06-2011, 11:33
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#10
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: Your credit limit is £120.00?
Quote:
Originally Posted by wazz
So if my bill goes over £120. Does anything happen
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Your services are restricted until you bring the balance below the credit limit
__________________
I am always right.....except when I'm not All views are my own - so there!
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29-06-2011, 11:38
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#11
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cf.addict
Join Date: Nov 2010
Posts: 106
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Re: Your credit limit is £120.00?
Quote:
Originally Posted by BenMcr
Your services are restricted until you bring the balance below the credit limit
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Can u explain in detail plz
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29-06-2011, 11:44
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#12
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: Your credit limit is £120.00?
All your services stop working until you make a payment towards your account to bring it below a balance on £120
I would point out that managing to run up a balance of £120 per bill is very difficult to do unless you phone a lot of premium rate lines etc
__________________
I am always right.....except when I'm not All views are my own - so there!
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29-06-2011, 11:52
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#13
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cf.addict
Join Date: Nov 2010
Posts: 106
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Re: Your credit limit is £120.00?
Quote:
Originally Posted by BenMcr
All your services stop working until you make a payment towards your account to bring it below a balance on £120
I would point out that managing to run up a balance of £120 per bill is very difficult to do unless you phone a lot of premium rate lines etc
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thnx for the reply.
My bills normally com up to £70-£96
so am fine ?
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29-06-2011, 11:54
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#14
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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Re: Your credit limit is £120.00?
Yup
There is a 'buffer zone' so if you go over an amount slightly lower than the limit, in your case probably £100, Virgin will send letters out (and put a warning on My VM) saying 'You are getting near your limit', just so you can manage it and make sure you don't go over
__________________
I am always right.....except when I'm not All views are my own - so there!
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29-06-2011, 12:05
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#15
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cf.mega poser
Join Date: Jun 2003
Posts: 14,718
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Re: Your credit limit is £120.00?
Presumably, the credit limit only includes variable charges as all services are billed in advance, and thus not credit?
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