There is a problem with this website's security certificate.

Ken W · 31-03-2011, 10:17

When clicking on the link ( https://virginmedia.com/myvirginmedia ) in the email adviceing me my online billl is ready I get the message:-

" There is a problem with this website's security certificate.

The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you
send to the server.

BenMcr · 31-03-2011, 10:34

Where is that link? It shouldn't be https for that URL which is why the certificate error is coming up

Ken W · 31-03-2011, 13:26

Quote:

Originally Posted by BenMcr

Where is that link? It shouldn't be https for that URL which is why the certificate error is coming up

The link was in the email from Virgin Media advicing me to follow the link I gave to view my bill on line https://virginmedia.com/myvirginmedia .

It looks as if VM have given a incorrect link in their email, if I change it to http://virginmedia.com/myvirginmedia dose not show the cert error and takes me to the correct place to login.

Looking at the previouse months eam advicing about the bill it is http://virginmedia.com/ebill which gives me a different page to login to my bill.

bopdude · 31-03-2011, 14:07

Is it a hoax / spam mail trying to get your info ?

Peter_ · 31-03-2011, 14:18

Quote:

Originally Posted by bopdude

Is it a hoax / spam mail trying to get your info ?

No it takes you directly to the correct login page.

BenMcr · 31-03-2011, 14:58

Quote:

Originally Posted by Ken W

The link was in the email from Virgin Media advicing me to follow the link I gave to view my bill on line https://virginmedia.com/myvirginmedia .

It looks as if VM have given a incorrect link in their email, if I change it to http://virginmedia.com/myvirginmedia dose not show the cert error and takes me to the correct place to login.

Looking at the previouse months eam advicing about the bill it is http://virginmedia.com/ebill which gives me a different page to login to my bill.

I've flagged it at work. It's because it's missing the www. in the URL when using https

so https://www.virginmedia.com/myvirginmedia doesn't display an error

Ken W · 31-03-2011, 18:52

Quote:

Originally Posted by BenMcr

I've flagged it at work. It's because it's missing the www. in the URL when using https

so https://www.virginmedia.com/myvirginmedia doesn't display an error

Thank for all your help.