Virginmedia are redesigning and re-launching their online area for existing customers
18-03-2011, 07:23
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#1
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Catjack
Join Date: Jan 2009
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Virginmedia are redesigning and re-launching their online area for existing customers
Virginmedia are redesigning and re-launching their online area for existing customers to make it a lot easier for them to manage their account online and to find help when they need it.
To enable Virginmedia to make the switch from the old site to the new, My Virgin Media, Broadband Activation and eBilling will not be available between 10pm on Saturday 19th to 10pm Sunday 20th March.
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"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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18-03-2011, 08:26
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#2
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Inactive User
Join Date: Jun 2004
Posts: 850
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Yes, looking forward to this! Wont say more until its launched though.
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All comments are my own opinion and not a direct expression of Virgin Media.
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18-03-2011, 08:28
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#3
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Catjack
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by weesteev
Yes, looking forward to this! Wont say more until its launched though.
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It should be much better so just giving everyone a heads up with regards the downtime.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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18-03-2011, 16:10
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 12,128
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My Virgin Media Downtime 10pm Saturday - 10pm Sunday
http://community.virginmedia.com/t5/...day/m-p/403027
Quote:
We're going to be upgrading our internal systems between 10pm Saturday and 10pm Sunday this weekend.
It's likely that My Virgin Media will be inaccessible for some of this time.
- Also during this time you will be unable to do the following:
- Reset your password via My Virgin Media or by calling Technical Support
- Activate any new modems on your account.
- Make changes to your broadband services (Upgrades or Downgrades of service tiers, etc)
- Activate new installs of Virgin Media Security and V-Stuff.
- Reset licenses for Virgin Media Security.
- Add or delete email addresses registered to your account.
- Register or change any Personal Web space addresses
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I am always right.....except when I'm not  All views are my own - so there!
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18-03-2011, 17:33
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#5
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cf.mega poster
Join Date: Jan 2011
Location: Northwest
Posts: 2,213
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Re: My Virgin Media Downtime 10pm Saturday - 10pm Sunday
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18-03-2011, 17:47
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#6
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Man Utd
Join Date: Apr 2007
Services: 100Meg Broadband
Posts: 881
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by Masque
Virginmedia are redesigning and re-launching their online area for existing customers to make it a lot easier for them to manage their account online and to find help when they need it.
To enable Virginmedia to make the switch from the old site to the new, My Virgin Media, Broadband Activation and eBilling will not be available between 10pm on Saturday 19th to 10pm Sunday 20th March.
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Don't mess up my account! 
---------- Post added at 17:47 ---------- Previous post was at 17:45 ----------
Activate any new modems on your account ???
I can't find it under my account
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100Meg 
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18-03-2011, 17:52
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#7
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Catjack
Join Date: Jan 2009
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by telfordcable
Don't mess up my account!
---------- Post added at 17:47 ---------- Previous post was at 17:45 ----------
Activate any new modems on your account ???
I can't find it under my account |
You will have to go cold turkey then. 
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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18-03-2011, 19:33
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#8
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Permanently Banned
Join Date: Dec 2007
Location: Wales UK
Age: 30
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Posts: 3,480
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
i hope its easier for people to manage their mailboxes such as creating more the ammount of people i get complaining to me that they cannot do this on virgin
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18-03-2011, 19:45
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#9
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Catjack
Join Date: Jan 2009
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by Welshchris
i hope its easier for people to manage their mailboxes such as creating more the ammount of people i get complaining to me that they cannot do this on virgin
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You can have up to 10 mailboxes with Virginmedia all over 7000Mb in size, all you need to know is the Primary Email address and password, if you are unsure of either you just call in for a 5 minute call to get both.
It is so easy to do once you have those details.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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18-03-2011, 19:46
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#10
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Cable Forum Team
Join Date: Jun 2003
Age: 48
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Posts: 15,384
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
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Make changes to your broadband services (Upgrades or Downgrades of service tiers, etc)
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Quote:
Originally Posted by telfordcable
[/COLOR]Activate any new modems on your account ???
I can't find it under my account
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No doubt you won't be posting speed change threads this weekend then 
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18-03-2011, 19:48
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#11
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Catjack
Join Date: Jan 2009
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by Rob
No doubt you won't be posting speed change threads this weekend then |
Hey! he still has an imagination.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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18-03-2011, 21:03
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#12
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Ex Search and Rescue Tech
Join Date: Oct 2008
Location: West Midlands
Age: 50
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Posts: 512
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by Masque
Virginmedia are redesigning and re-launching their online area for existing customers to make it a lot easier for them to manage their account online and to find help when they need it.
To enable Virginmedia to make the switch from the old site to the new, My Virgin Media, Broadband Activation and eBilling will not be available between 10pm on Saturday 19th to 10pm Sunday 20th March.
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Thanks for the warning Masque - will pay my bill early
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18-03-2011, 22:50
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#13
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Warrington Wolves
Join Date: Jul 2007
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by telfordcable
Don't mess up my account!
---------- Post added at 17:47 ---------- Previous post was at 17:45 ----------
Activate any new modems on your account ???
I can't find it under my account |
You plonker if they say its down, its down for a reason. Do you not think you have enough modems now 
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I post on this site in my own time. Any posts by me should not be taken as representing my employer Virgin Media's it's positions, strategies or opinions.
My Broadband Quality Monitor
Last edited by Sirius; 18-03-2011 at 23:17.
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19-03-2011, 07:58
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#14
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cf.addict
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Wonder if this change will let us make amendments to our packages!?
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19-03-2011, 09:43
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#15
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Warrington Wolves
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Re: Virginmedia are redesigning and re-launching their online area for existing custo
Quote:
Originally Posted by James79
Wonder if this change will let us make amendments to our packages!?
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Now that would be nice
__________________
I post on this site in my own time. Any posts by me should not be taken as representing my employer Virgin Media's it's positions, strategies or opinions.
My Broadband Quality Monitor
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