15-02-2011, 15:45
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#1
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cf.member
Join Date: Mar 2009
Location: denton manchester
Services: vip package
100 meg broadband
Posts: 53
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does my bill look ok ?
hello all
the billing system just doesn't seem clear to me at all
can anyone advise with the new charges prices going up if this is what my bill should look like
i noticed sinse my last bill my phone broadband and tv saving bundle has gone done to £-34.44
is this the way they have done it for the price rise?
im confused.com lol
Service charges
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Your premium TV channels are provided by Virgin Media Entertainment. To find out more about your relationship with Virgin Media Entertainment, Click here
You have a new section on your bill. To find out more about it, Click here
Total service charges£113.75
Includes VAT at the appropriate rate(s)
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Refunds and adjustments£-7.15
Main services (Provided by Virgin Media Ltd) £-7.15
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Description Date/period Amount
Goodwill Gesture 18 January £-23.60
Partial Months Service 4 February - 24 February £16.45
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Advance charges£120.90
Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £84.40
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Description Date/period Amount
Telephone Line Rental 25 February - 24 March £12.24
Talk International 25 February - 24 March £1.50
Talk Mobile 25 February - 24 March £1.50
Talk Unlimited 25 February - 24 March £8.00
Free Voicemail 25 February - 24 March £0.00
TV Size: X L 25 February - 24 March £25.00
1 Additional V Box 25 February - 24 March £15.00
V+ HD Box 25 February - 24 March £10.00
Add Set Box(es) Discount 25 February - 24 March £-9.40
Phone, TV & 100Mb Broadband Saving 25 February - 24 March £-34.44
100Mb Broadband 25 February - 24 March £55.00
Premium TV channels (Provided by Virgin Media Entertainment) £36.50
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Description Date/period Amount
Movies4,Movies5,Sports1,Sports2 25 February - 24 March £29.50
SkypremHD 25 February - 24 March £7.00
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Other charges£0.00
Charges and credits (Provided by Virgin Media Ltd) £0.00
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Description Date/period Amount
Free 100Mb Activation Charge 04 February £0.00
Free Broadband Install 04 February £-40.00
Manned Installation Charge 04 February £40.00
Telephone usage charges
for 0161=================
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Total telephone usage charges£3.76
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Call charges£3.13
See call details section
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VAT£0.63
VAT on Telephone usage charges at 20% on £3.13
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15-02-2011, 21:32
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#2
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Phoenix Legions
Join Date: Nov 2008
Location: Lincoln
Services: phone + L TV + 100mbit BB + Sky+HD
Posts: 2,112
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Re: does my bill look ok ?
what are mains services?
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15-02-2011, 22:08
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#3
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cf.member
Join Date: Oct 2008
Posts: 7
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Re: does my bill look ok ?
i think virgin make the bills as confusing as possible on purpose, they dont like to tell u what your paying for a service they always add and deduct random figures.
i pretty much hate VM and if it wasnt for the bb id be gone
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15-02-2011, 22:28
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#4
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VMNG300 FTW!!!!
Join Date: Sep 2003
Location: Leics
Age: 33
Services: M TV
30mbit BB (new uplifted bottom tier) - VMNG300
Basic Phone
Posts: 10,376
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Re: does my bill look ok ?
I agree the bills are way over complex.
Why have a high base price for BB that noone pays? my bill every month since I ordered shows a broadband price nothing like what I got sold and I have a discount applied to it.
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16-02-2011, 12:08
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#5
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Man Utd
Join Date: Apr 2007
Services: 100Meg Broadband
Posts: 881
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Re: does my bill look ok ?
£113.75 a month (my godness me! you must be madness!) waste of money to be honest. Sky is lots cheaper than that. I got my skyworld with HD at half price for 6 months paying just £31.13 a month for 6 months.
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16-02-2011, 12:14
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#6
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Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,801
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Re: does my bill look ok ?
Quote:
Originally Posted by telfordcable
£113.75 a month (my godness me! you must be madness!) waste of money to be honest. Sky is lots cheaper than that. I got my skyworld with HD at half price for 6 months paying just £31.13 a month for 6 months.
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Not a lot cheaper at all. Remember that £113 is for TV, Phone and BB. Note that he has all the Sky Sports and Movies and in HD as well, along with 100MB BB and a 2nd STB.
Looks correct to me for what you have got and all the discounts seem to be there too.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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16-02-2011, 12:24
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#7
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Man Utd
Join Date: Apr 2007
Services: 100Meg Broadband
Posts: 881
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Re: does my bill look ok ?
I pay £31.13 for skyworld with HD (that including all HD movies and HD sports) plus virgin media 30 meg stand alone broadband £28.50 without phone line. No phone line in my house. Don't need it. Use my unlimited mobile calls instead.
Totally £59.63 for broadband and skyworld HD (I don't need 50 Meg or 100 Meg no point as 30 Meg is fast enough for household)
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16-02-2011, 12:47
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#8
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Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,801
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Re: does my bill look ok ?
Quote:
Originally Posted by telfordcable
I pay £31.13 for skyworld with HD (that including all HD movies and HD sports) plus virgin media 30 meg stand alone broadband £28.50 without phone line. No phone line in my house. Don't need it. Use my unlimited mobile calls instead.
Totally £59.63 for broadband and skyworld HD (I don't need 50 Meg or 100 Meg no point as 30 Meg is fast enough for household)
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Haha, and yet you have upgraded and downgraded so many times.
You said that Sky offer was half price though so when it goes back up it won't be that cheap at all.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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16-02-2011, 12:51
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#9
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Man Utd
Join Date: Apr 2007
Services: 100Meg Broadband
Posts: 881
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Re: does my bill look ok ?
Quote:
Originally Posted by Stephen
Haha, and yet you have upgraded and downgraded so many times.
You said that Sky offer was half price though so when it goes back up it won't be that cheap at all.
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after 6 months I cancel it and ring back and ask for any offer, they will offer me again! simple!
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16-02-2011, 12:53
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#10
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Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,801
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Re: does my bill look ok ?
Not if you are still under a 12 month contract you can't.
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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16-02-2011, 16:51
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#11
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Man Utd
Join Date: Apr 2007
Services: 100Meg Broadband
Posts: 881
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Re: does my bill look ok ?
Quote:
Originally Posted by Stephen
Not if you are still under a 12 month contract you can't.
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Yes I can cos I already with sky since 2007. My 12 months contract is already up until 2008 with my HD box. So I am now just 30 days roll on contract.
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20-02-2011, 00:09
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#12
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Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,801
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Re: does my bill look ok ?
Usually if you change your service or take an offer you are tied to a new contract!
__________________
X360 Gamertag: MartyMcFly88 PSN ID: martymcfly88
VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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20-02-2011, 00:19
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#13
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B&.
Join Date: Aug 2004
Posts: 4,323
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Re: does my bill look ok ?
Let's not forget telfordcable is "special"
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