Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | VIP Bill confusion


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Billing Issues

VIP Bill confusion
Reply
 
Thread Tools
Old 25-08-2010, 16:46   #1
knack
cf.member
 
Join Date: Aug 2010
Posts: 57
knack is an unknown quantity at this point
VIP Bill confusion

Hopefully someone can help. I would like to know what I should be paying for the following? It is a VIP package with XXL broadband added.

With the recent addition of Sky premium hd and the lack of a VIP package with XXL BB existing to compare mine to I am slightly confused.

Telephone Line Rental
Talk International
Talk Unlimited
Talk Mobile
Phone, TV & Broadband Saving
Voice Mail
T V Size: X L
1 Additional V Box
V+ HD Box
Additional STB discount
XXL 50Mb Broadband

Sky Movies and Sports
Sky Movies and Sports HD

ebill discount

Many thanks
knack is offline   Reply With Quote
Old 25-08-2010, 17:11   #2
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 11,441
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
Re: VIP Bill confusion

To be honest it may vary in price depending when you took out the VIP 50 bundle.

It would be easier to let you know that from the 1st October it will be £96.50 + £2 for Voicemail (unless you have the free one)
__________________
I am always right.....except when I'm not All views are my own - so there!
BenMcr is online now   Reply With Quote
Old 25-08-2010, 18:24   #3
knack
cf.member
 
Join Date: Aug 2010
Posts: 57
knack is an unknown quantity at this point
Re: VIP Bill confusion

Ok thanks for that. Upgraded to XXL BB in October last year.

Currently it's £99.49 + £2 for voicemail. Does this seem right?

Also could you tell me what I should be paying for my boxes? £15 for additional box, £10 for V+ box and discount of £9.50 is what it is currently.

Thanks again.

---------- Post added at 18:24 ---------- Previous post was at 17:34 ----------

Ok, that is right. Just read the letter that came through today and if you take the £2.99 discount from october off the £99.49 it comes to the £96.50 you advised.

Last question - the Sky Premium HD channels discount, is that coming out of an increased Phone, TV & Broadband Saving? Rather than in the Refunds and adjustments section?

Last edited by knack; 25-08-2010 at 18:17.
knack is offline   Reply With Quote
Old 25-08-2010, 18:32   #4
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 11,441
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
BenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny starBenMcr has a nice shiny star
Re: VIP Bill confusion

Yes, as far as I'm aware they increased the core discount by £7 to take account of the Sky HD bolt on
__________________
I am always right.....except when I'm not All views are my own - so there!
BenMcr is online now   Reply With Quote
Old 25-08-2010, 18:35   #5
knack
cf.member
 
Join Date: Aug 2010
Posts: 57
knack is an unknown quantity at this point
Re: VIP Bill confusion

Quote:
Originally Posted by BenMcr View Post
Yes, as far as I'm aware they increased the core discount by £7 to take account of the Sky HD bolt on
Awesome. Saves a call to CS, cheers.
knack is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Google Search




All times are GMT +1. The time now is 16:20.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Copyright © 2003 - 2012, Cable Forum.
(server1.cableforum.co.uk)

SEO by vBSEO 3.3.2