20-08-2010, 11:42
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#31
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techno geek
Join Date: Apr 2008
Location: Plymouth, Devon
Age: 41
Services: Virgin Media: XL Plus - XL tv, V+, XL Broadband, XL phone
Posts: 109
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Re: Retention suggestions
I know it's asking a bit much, but if I called back & asked that I wanted one of the new Samsung V+ boxes as well, it stems back again to the age old problem of it all depends on if an engineer has it on his van?
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20-08-2010, 11:45
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#32
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,282
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Re: Retention suggestions
Quote:
Originally Posted by MojoUK
I know it's asking a bit much, but if I called back & asked that I wanted one of the new Samsung V+ boxes as well, it stems back again to the age old problem of it all depends on if an engineer has it on his van?
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As you have already stated it depends what is on the van as the can be no guarantees with regards getting a specific box, I personally have a SA V+ and in the 2.5 years I have had it the has been no issues and I'm quite happy to continue using it for the foreseeable future.
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20-08-2010, 11:53
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#33
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Ju-jitsu Master
Join Date: Mar 2010
Location: now moved to newquay cornwall 24/6/10
Services: 2 X Sky+HD 2x LG 3dtv's 55" , LG blu ray home cinema, PS3, XBox360,Wii, PSP GO, HTC Desire HD
Posts: 329
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Re: Retention suggestions
Quote:
Originally Posted by Masque
As you have already stated it depends what is on the van as the can be no guarantees with regards getting a specific box, I personally have a SA V+ and in the 2.5 years I have had it the has been no issues and I'm quite happy to continue using it for the foreseeable future.
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your one of the lucky ones we have had nothing but issues with ours spontaneous reboots to total lock outs, multiple failed recordings.... , if we had the box replaced wouldnt that consitute as a new contract?
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Rememember sully when I promised i'd kill you last? That's right, Matrix. You did. I lied
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20-08-2010, 12:01
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#34
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,282
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Re: Retention suggestions
Quote:
Originally Posted by Fitze73
your one of the lucky ones we have had nothing but issues with ours spontaneous reboots to total lock outs, multiple failed recordings.... , if we had the box replaced wouldnt that consitute as a new contract?
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No if it is replaced as faulty the is no change to the contract as Virgin Media own the equipment not you.
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20-08-2010, 12:20
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#35
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Official CF Mafia member
Join Date: Oct 2006
Location: Right here!
Posts: 9,082
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Re: Retention suggestions
I have a mate who's looking for BB etc. and can be a real pain in the bum. He's a real stickler for detail, questions everything forensically and therefore frequently has the people he deals with pulling their hair out. Do you reckon VM will offer me a discount if I promise NOT to recommend VM to him..... 
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