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VM called to say that they had been undercharging
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Old 18-03-2010, 18:05   #16
telram
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Re: VM called to say that they had been undercharging

I wish!!

---------- Post added at 17:05 ---------- Previous post was at 17:02 ----------

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Originally Posted by Rob View Post
If VM have been consistently charging one price for a service, and wish to change that price, then they should give proper notice. Their Ts & Cs say so. There is no grounds for them to argue unless they want to be in breach of their own contractural terms.
Good point and thanks, I will put that to VM and see what there response is. I will post their response tomorrow.
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Old 18-03-2010, 18:19   #17
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Re: VM called to say that they had been undercharging

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Originally Posted by telram View Post
Good point and thanks, I will put that to VM and see what there response is. I will post their response tomorrow.
Remember if they do accept it, it normally immediately starts 30 days notice for the affected services
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