- Is this a good deal? -

Hiroki · 30-04-2009, 23:59

My contract ends on may 4th so I phoned up Virgin and this is what I have have now:-

TV: XL
BroadBand: L
Phone: M
= £39.50 (with an extra £1.25 for paper bills so £40.75)

Now the person on the phone said that I would be paying that regardless if I took the £45 instal of v+ or not so I was wondering if I could get a better deal or if this will be the price I am stuck with?

Thanks for your time

BenMcr · 01-05-2009, 01:08

Considering that lot should cost you £47.25 a month then yes it is a good deal

Hiroki · 01-05-2009, 01:19

Ah wow thanks. I'll add the extra v-box then and I will still be paying less than I should.

I would've liked to have done the paperless billing it's just I hate using my credit card online :S

BenMcr · 01-05-2009, 01:35

You don't have to use your credit card online with e-billing.

Hiroki · 01-05-2009, 01:46

Quote:

Originally Posted by BenMcr

You don't have to use your credit card online with e-billing.

See why did I get told that was the way it had to be done when the guy brought it up on the phone???

Damn virgin. Im over the moon now if I can keep my direct debit and just print out my online bills

BenMcr · 01-05-2009, 01:50

That's exactly what e-billing is

You keep whatever way you like to pay and just have the bills online instead of on paper

Hiroki · 01-05-2009, 01:52

The guy is meant to phone back around 10am tomorrow so if I mention that I want to just keep direct debit that should be fine?

EBD3000 · 01-05-2009, 08:51

Well I'm getting -

TV: XL
BroadBand: L
Phone: L
= £40.75

after price increases (was £36). This may very well be a older deal (but less than 12 months anyway) as every year I ring up to get a deal that new customers are getting.

I'm not bothered by the additional 12 months contract just like with my mobile phone contract.

Do e-billing its as detailed as a paper bill really except I don't lose them down the back of the sofa!

Hiroki · 01-05-2009, 11:33

It's all relevant anyway as the bloke never phoned back so now I will have to contact virgin again and i'll probably offered something else instead (grr)

I really wanted to deal with this one bloke as he seemed genuine enough

Hiroki · 02-05-2009, 17:27

Just thought i'd update I finally got through to the guy I was dealing with and I ended up with a better deal well L phone anyway for £39.50 and with the extra v-box im paying £44.50 a month.

He even walked me through how to set up the paperless billing on the phone and I was well impressed (for once).

My installation is until the 9th though so one downside but still a good deal

barby81 · 03-05-2009, 20:43

Nice to hear some good customer service for a change