£1 off for paperless billing...by the way, we are increasing our charges by £1
16-04-2008, 18:09
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#1
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Pete
Join Date: Jan 2004
Location: Nuneaton
Services: Broadband M ~ TV XL ~
Phone XL
Posts: 158
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£1 off for paperless billing...by the way, we are increasing our charges by £1
Am I cynical or what!
VM announced paperless billing with a £1 discount if you use it.....
Just had a letter today saying my charges are going up by £1 thus wiping out my £1 discount!!!
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16-04-2008, 18:17
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#2
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[NTHW] Clan
Join Date: Dec 2004
Location: Glasgow
Age: 32
Services: VM VIP
Posts: 902
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Have the prices not gone up by £1.50? Or is that for people with the XL packages?
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16-04-2008, 19:43
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#3
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cf.mega poster
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband L
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 1,359
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
I suppose no other company has increased prices in the past 12months?
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16-04-2008, 19:55
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#4
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Pete
Join Date: Jan 2004
Location: Nuneaton
Services: Broadband M ~ TV XL ~
Phone XL
Posts: 158
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by AndyCambs
I suppose no other company has increased prices in the past 12months?
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Immediately after a same size reduction for e billing?
Doubt it
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16-04-2008, 22:38
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#5
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
Services: Sky HD
bethere Broadband
Posts: 1,741
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Um BT did?
Quote:
From 1st April 2008 line rental for each line will increase by 75p per month. This means
that line rental will be £11.75 per month. This increase can be offset by signing up for
paper-free billing (see details of discount below – to be eligible for paper-free billing
discount, you must elect to pay your bill by either direct debit or monthly payment
plan).
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Which is 75p more rental
Quote:
From 1st April 2008, the monthly paper-free billing discount on line rental charges will
increase from 50p to £1.25 <snip> provided you pay your bills by direct debit or monthly payment plan and are signed up
to paper-free billing
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Which is 75p more discount
Last edited by BenMcr; 16-04-2008 at 22:44.
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17-04-2008, 04:12
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#6
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cf.mega poster
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband L
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 1,359
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by progers
Immediately after a same size reduction for e billing?
Doubt it
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So effectively this year - there has been a zero increase.
(Wish I could say the same about my rail season ticket, where they've even removed the discount for poor punctuality and reliability...)
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17-04-2008, 10:48
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#7
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cf.mega poster
Join Date: Feb 2007
Location: belfast
Services: vmxl virgin vmbb virgin mobile
Posts: 1,511
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by progers
Am I cynical or what!
VM announced paperless billing with a £1 discount if you use it.....
Just had a letter today saying my charges are going up by £1 thus wiping out my £1 discount!!!
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still not a bad deal your getting,at least they give you the option of going paperless.
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17-04-2008, 21:54
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#8
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cf.addict
Join Date: Feb 2007
Posts: 156
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
The letter tells you to sign up at virginmedia.com/ebill.....but this page is not found 
Great stuff by VM a letter with a dead link in it!
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17-04-2008, 21:58
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#9
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Call me Craig...
Join Date: Mar 2007
Location: Middlesbrough
Age: 18
Services: XL TV package with V+, normal STB, XL broadband. Phone
Posts: 2,208
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by Hornet
The letter tells you to sign up at virginmedia.com/ebill.....but this page is not found
Great stuff by VM a letter with a dead link in it! |
http://www.virginmedia.com/customers...able-ebill.php
Try that...
__________________
There are 10 kinds of people in the world; those who understand binary mathematics and those who don't.
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17-04-2008, 22:36
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#10
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
Services: Sky HD
bethere Broadband
Posts: 1,741
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by Hornet
The letter tells you to sign up at virginmedia.com/ebill.....but this page is not found
Great stuff by VM a letter with a dead link in it! |
works fine here
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19-04-2008, 15:22
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#11
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cf.member
Join Date: Oct 2005
Location: St Albans
Posts: 12
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
I don't want to start another thread, but the thing that sticks in my craw is VM's informing me (in a circular from Trevor Elliott) that "there will also be a small increase in the daytime rates ... from 3.25 pence per minute to 4 pence per minute." This is in the sentence after the one that begins "But, the good news is ..."
From 3.25 ppm to 4 ppm is just over 23%. Nearly 10 times the official inflation rate. This VM calls a SMALL increase? Either no-one at VM can do basic arithmetic, or they hope no-one out here can.
Mind you, maybe I should say nothing, in case they decide to bring in a BIG increase instead.
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19-04-2008, 15:40
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#12
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
Services: Sky HD
bethere Broadband
Posts: 1,741
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
The increase to 4ppm for daytime calls is no different than either BT, TalkTalk or Sky's daytime rate when outside a phone plan
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19-04-2008, 17:55
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#13
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cf.member
Join Date: Oct 2005
Location: St Albans
Posts: 12
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
It's not so much the rate I object to, it's VM's offensive contention that a hike of 23% is small, and their assumption that everyone would be too dumb to notice.
Besides, just because BT, TalkTalk and Sky have a 4p rate doesn't mean that all suppliers should. Or is the presumption that price-fixing is OK? It wasn't acceptable for Virgin Atlantic and British Airways ...
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20-04-2008, 11:33
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#14
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cf.mega poster
Join Date: Jan 2004
Posts: 1,639
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by captainwebb
It's not so much the rate I object to, it's VM's offensive contention that a hike of 23% is small, and their assumption that everyone would be too dumb to notice.
Besides, just because BT, TalkTalk and Sky have a 4p rate doesn't mean that all suppliers should. Or is the presumption that price-fixing is OK? It wasn't acceptable for Virgin Atlantic and British Airways ...
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Was it not virgin who spilt the beans on the price fixing? seems two faced to me.
You are ofcourse right, just because one company does it does not mean they all need to, indeed it could be argued that not increasing prices could bring in more customers.
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20-04-2008, 13:47
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#15
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cf.addict
Join Date: Apr 2006
Location: Livingston
Services: Virgin Media Broadband L, TV XL, V+
Posts: 419
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Re: £1 off for paperless billing...by the way, we are increasing our charges by £1
Quote:
Originally Posted by arcamalpha2004
Was it not virgin who spilt the beans on the price fixing? seems two faced to me.
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Virgin Atlantic (airlines) and Virgin Media (TV, BB, Phone and mobile) as companies have no connection at all.
So what is your point?
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