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Billing Query
Bit confused about my bill - signed up just before the Virgin Media changeover. I've got Telephone:L, TV:L, Broadband:M and V+ box.
My bill says:
Telephone Line Rental £11
Talk Evening and Weekends £5.50
TU Base TV 1MB Saving -£6
TV Size L £11.50
V+Box £15
SACM flag £0
Total = £37
I signed up when they were still NTL, and go it installed when they became VM so things may have got a bit confused. I was expecting a £45 bill (3 for £30 and £15 for the V+box). Instead it's £37 (with Telephone:L not M) and no actual mention of my 2MB Broadband connection.
What is the "TU Base TV 1MB Saving -£6" credit referring to? And why no mention of my broadband? That's not coming on a separate bill is it??? (this is my 1st bill).
Last edited by studiosonic; 03-03-2007 at 19:41.
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