Have to pay for phone now??????

[bloozeboy]

As an NTL customer, I had DTV, BB, and (fixed) phone, the phone line rental was free. Just got my first VM bill and they have charged me for phone line rental (£11.00)
Is this right, I have to pay for line rental now?

Must admit in the run-up to VM taking over I have had loads of junk/e-mail from Virgin but I havn't read most of it! I may have missed something

TIA, Steve

[Delta Whiskey]

The phone is normally part of the TV price, my 20th Feb 2007 bill shows:

3p plan £00.00
Broadband Size: L £25.00
TV Size: L And Telephone £22.50

DW

Your not having to pay anymore for the line rental. Instead of the TV and Telephone being bundle up together, its been broken apart but your still paying the same amount.

[rogermevans]

Originally Posted by mattysheff

Your not having to pay anymore for the line rental. Instead of the TV and Telephone being bundle up together, its been broken apart but your still paying the same amount.

that may be true but it puts it there for the price to be split next then later raised ( or am i being paranoid )

[dcclanuk]

Originally Posted by rogermevans

that may be true but it puts it there for the price to be split next then later raised ( or am i being paranoid )

apparently phone prices are coming down in May or something....

funny how price increases are announced with immediate effect, while price falls/upgrades are announced MONTHS in advance... that's VM for u!

[concepttwenty20]

not sure whats happening to prices - they generally go up in june

---------- Post added at 20:25 ---------- Previous post was at 20:24 ----------

this has happened for the last few years but by a few pounds or 50p here and there

[King Of Fools]

Originally Posted by bloozeboy

As an NTL customer, I had DTV, BB, and (fixed) phone, the phone line rental was free. Just got my first VM bill and they have charged me for phone line rental (£11.00)
Is this right, I have to pay for line rental now?

You have always been paying £11 for line rental it was just included with the TV package before. They have separated the individual parts out to make it easier to understand.

---------- Post added at 20:48 ---------- Previous post was at 20:47 ----------

Originally Posted by concepttwenty20

not sure whats happening to prices - they generally go up in june

---------- Post added at 20:25 ---------- Previous post was at 20:24 ----------

this has happened for the last few years but by a few pounds or 50p here and there

Yes, but that was usually due to Sky putting up their prices so it should not happen this year!

[bloozeboy]

Originally Posted by King Of Fools

You have always been paying £11 for line rental it was just included with the TV package before. They have separated the individual parts out to make it easier to understand.

Big ooops!! thanks for pointing that out and to everybody else for their input. (must completely recover from hangover before opening morning mail!!)

[King Of Fools]

Originally Posted by bloozeboy

Big ooops!! thanks for pointing that out and to everybody else for their input. (must completely recover from hangover before opening morning mail!!)

No problems!

[updater]

Originally Posted by King Of Fools

You have always been paying £11 for line rental it was just included with the TV package before. They have separated the individual parts out to make it easier to understand.

What if I don't want the fixed line and only had it 'cos it was free. Does this mean I can chuck it and get £11 back, or will I be charged more for the basics?
Rick

[rogermevans]

Originally Posted by dcclanuk

apparently phone prices are coming down in May or something....

funny how price increases are announced with immediate effect, while price falls/upgrades are announced MONTHS in advance... that's VM for u!

well if you go and complain they will come down now i went to cancel as i am jumping ship but they offered tv broadband ( 2 meg what i am on now ) and phone for £20

but i only wanted bb so got that for £10 a month so keeping that for now as i don't have to change my router

[King Of Fools]

Originally Posted by updater

What if I don't want the fixed line and only had it 'cos it was free. Does this mean I can chuck it and get £11 back, or will I be charged more for the basics?
Rick

You can have TV and broadband for £20:
http://allyours.virginmedia.com/webs...ct.do?id=11025

[updater]

I've looked all over the Virgin Media site and it sems that I can't have TV at the prices they quote without a phone as well.
Size: XL
Over 125 channels*
Cost:
£20.50 a month when taken with Virgin Phone
is what it quotes. I can't see where it states I can wave bye bye to the landline, without the TV package price increasing.
This is why I got what is now called XL for TV, as the cost of adding the movie channels to the basic package was dearer than adding them to this one.
I have a feeling that the TV XL pack and movies will suddenly burgeon in price.

[Willard]

I noticed the £11 line rental had been split on my bill, and inquired why. I was told it is a requirement by OF COM so that they have an amount to compensate you if they do not provide the service.

[AndyCambs]

Originally Posted by updater

I've looked all over the Virgin Media site and it sems that I can't have TV at the prices they quote without a phone as well.
Size: XL
Over 125 channels*
Cost:
£20.50 a month when taken with Virgin Phone
is what it quotes. I can't see where it states I can wave bye bye to the landline, without the TV package price increasing.
This is why I got what is now called XL for TV, as the cost of adding the movie channels to the basic package was dearer than adding them to this one.
I have a feeling that the TV XL pack and movies will suddenly burgeon in price.

I think I recall that TV without the phone you can have a £6.50 rebate (that's from the price list immediately prior to the launch of Virgin Media). It may have changed now. But it might be possible for you to have a package e.g two for £20 (broadband and television) and pay the difference between the L package and XL.

In anycase, the television was always only with telephone pre-Virgin Media days.