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Can anyone tell me if it is now possible to change the direct debit date? I live in Cardiff and it was not possible to change the date a year ago. There was talk of a new billing system coming in.
It would be great if this new system was up and running?
I am in the same franchise area as you and I have changed my date successfully. It takes a bit of persuading tho. NTL now debit my account on the 1st of every month. ARghhhhhhh tomorrow !!
Sian
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You need the sun and the rain to make a rainbow appear.
I am in a World of My own, it's ok, they know me here!
If you want to PM me your details I can look into this tomorrow in work for you.
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There is NO situation so bad, so dire, so beyond recall or redemption that it cannot be made WORSE by adding a Social Worker to the mix.
Well I just phoned them up, got through in a minute and a half, very helpful lady took all my change details down and was told it was being passed to accounts - all sounded great - will find out soon enough if it went OK.
If not, expect to hear from me in a month!!
But a tentative *yay* to Sarah-Jayne in the glasgow call centre...
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