16-05-2004, 11:13
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#1
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cf.mega poster
Join Date: Jan 2004
Posts: 1,639
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Itemised phone billing
Do you have to pay extra to NTL for itemised phone billing ?
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16-05-2004, 11:38
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#2
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: Itemised phone billing
i think it depends where you live , on teesside i dont
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16-05-2004, 13:00
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#3
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cf.addict
Join Date: Jun 2003
Location: norfolk
Services: Sky
Freeview
Newnet BB
BT
Posts: 108
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Re: Itemised phone billing
Yes you do pay extra £1 per month on top of your line rental or you dont have to have it you will get itemised bill for calls of 40p or over
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16-05-2004, 13:10
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#4
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: Itemised phone billing
Quote:
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Originally Posted by tridens
Yes you do pay extra £1 per month on top of your line rental or you dont have to have it you will get itemised bill for calls of 40p or over
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not on teesside you dont
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16-05-2004, 13:15
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#5
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cf.mega poster
Join Date: Jun 2003
Age: 40
Posts: 5,569
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Re: Itemised phone billing
In NW it's £1 for fully itemised billing or calls over 20p itemised for free
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16-05-2004, 15:24
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#6
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Cable Forum Team
Join Date: Jun 2003
Location: Glasgow
Age: 29
Services: SkyHD, Ntl Broadband
Posts: 3,582
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Re: Itemised phone billing
Quote:
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Originally Posted by Debsy42
In NW it's £1 for fully itemised billing or calls over 20p itemised for free
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Same in Glasgow, Northern Ireland and South Wales.
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16-05-2004, 21:06
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#7
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Busy Admin
Join Date: Oct 2003
Location: Nottingham
Age: 45
Services: VM Phone : Sky+ Multiroom : VM Cable (20 Mbps)
Posts: 14,432
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Re: Itemised phone billing
I have no idea in Nottingham, I think it's £1 - not sure if any are value is shown free.
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16-05-2004, 22:41
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#8
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cf.addict
Join Date: Jun 2003
Posts: 425
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Re: Itemised phone billing
You can us ONE-TEL and get fully itemised bills in electronic form- for free.
Only trouble is you have to use a dialer box and this adds a delay to all calls.
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17-05-2004, 09:43
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#9
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Invalid E-Mail (Account Suspended)
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Itemised phone billing
Quote:
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Originally Posted by paulyoung666
not on teesside you dont 
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You will have to soon!
NTL are currently "harmonising" all the price structures across the country (happening in Cambridge in June). The new scheme is £1 for fully itemised billing otherwise only calls over 50p will be itemised.
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17-05-2004, 10:15
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#10
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cf.addict
Join Date: Jun 2003
Location: Nottingham (Queen of the Midlands)
Services: XL TV with 2MB BB and basic phone
Posts: 167
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Re: Itemised phone billing
Morning all,
NOttingham is £1.00 pm for calls under 20p, any calls over 20p are itemised. Like Cambridge, Nottingham will be harmonising later in the year with the other area's.
P.s Some old Diamond Cable customers are currentlky getting foc itemisations
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17-05-2004, 10:16
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#11
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cf.mega poster
Join Date: Jul 2003
Posts: 2,820
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Re: Itemised phone billing
Frankly I think it is a disgrace that any company in 2004 can seriously expect customer to pay for a statement of account. I do understand the reasons for, I don't acept that it costs anywhere like £1 (more like a few pence depending on how many sheets) - but can you imagine if your bank started charging you for your monthly statements on all transactions under £20?
I doesn't really affect me as I get free itemised from ntl anyway (carefully negotiated using the above as my argument!) It's not the £1, it's principle that a company can effectively not tell you what you've used without charging extra.
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17-05-2004, 10:24
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#12
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cf.mega poster
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 2Mb, VM phone 5p plan, 2xSky+ boxes (Family pack, sports & movies)
Posts: 4,520
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Re: Itemised phone billing
On BT you get the ability to view your fully itemised bills online and to sort the bills in various ways. Why can't NTL do something similar?
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17-05-2004, 12:21
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#13
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Invalid E-Mail (Account Suspended)
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Itemised phone billing
Quote:
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Originally Posted by ianathuth
On BT you get the ability to view your fully itemised bills online and to sort the bills in various ways. Why can't NTL do something similar?
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They may well be able to once they have "harmonised" all their different billing systems.
P.S. Along with the charge changes they informed that the Direct Debit would no longer be in the name NTL Cambridge Ltd but now NTL Triangle Ltd. What is the Triangle bit all about?
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17-05-2004, 17:31
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#14
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: Itemised phone billing
Quote:
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Originally Posted by bob_builder
You will have to soon!
NTL are currently "harmonising" all the price structures across the country (happening in Cambridge in June). The new scheme is £1 for fully itemised billing otherwise only calls over 50p will be itemised.
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then if that is the case will i be able to use e-billing or whatever it is called ??????????
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