Quote:
|
Originally Posted by luci5
It looks like you're not alone Rik. I received a statement today showing I owe them £15 for Sept/Oct even though my account has been cancelled.
luci
|
I had a bill for Oct/Nov but was told that as my account has been cancelled on 3rd November, I would receive a termination bill with a refund on it for the amount that I had over paid.
Even if the termination date was 03/10 and your bill date was 02/10 you'd still be charged a full month and then refunded as the system is probably not configured to look ahead.