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Originally Posted by Ignition
Ah but they involve spending large amounts of money and taking risks, something BT aren't fond of at all, they're quite a tight bunch with their wallets unless the gain is quick and palpable. Sadly innovation isn't high on the list at BT. Getting every penny out of the current set up is far higher on the list of things to do, just check out ADSLGuide. 
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Where's the risk for BT if they already have the product but are not letting us have it yet? My analogy is correct in that there are (probably) already better razors available, but Gillette will keep 'improving' existing ones first to extract further revenue from consumers.
The same can be said for a car manufacturer, which can be seen with the kit and safety improvements made to even entry-level cars nowadays.
This is good business practice, but I don't see people slagging Gillette or Ford off for doing it.
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Originally Posted by ntl customer
Unfortunately it seems that corporate greed is at the heart of all this.
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Does any company that makes a profit qualify for this description? Of course not. Business only works on the basis that it will (at some point) deliver a profit. Your local greengrocer is not going to sell you potatoes at a loss are they? Is corporate greed driving them too?
It's unfair (although somewhat fashionable) to constantly knock certain large companies, BT, Microsoft, Intel, etc., for delivering products that make money. If they cut back their service instead (a la NTL) would you be happy?
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Originally Posted by ntl customer
Other countries already have internet connections that are much faster than our (that's if you are lucky, live near the exchange and don't have a rubbish line  ) 2Mb ADSL ones, and it seems rather shabby.
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We started with broadband a lot later than many of the countries you're talking about. It will come, but it will be in the future. Do you think the people in Croatia are moaning about the fact that other countries have broadband but they're just starting out with modems?