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Re: Loss of service and no support
Odd, you'd think that since you have managed to repeat the fault with two other laptops, it would rule out the CS bods blaming M$ software. It clearly demonstrates that it's not the computer that is at fault.
Have you tried an alternate ethernet cable, just in case that is duff?
It really sounds to me like a configuration fault in the STB or cable network sending messages to the STB. Hopefully the CS bods won't have cotton wool in their ears next time you call them.
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