Cable Forum - View Single Post - Connection keeps dropping and Modem eractic!!!HELP!

pop80_uk · 11-09-2004, 19:42

Hi Guys,

Another problem!

My NTL connection for the last few weeks has been useless, it connects, it disconnects then it disconnects again and carries this on and on until eventually it works!

Modem shows:

Ready light is ON

Sync light is off

D/s light is flashing

Ethernet light is ON

Then

Ready light flashes

Sync light goes ON

D/S light flashes

Ethernet light is ON

Then

Only D/S is flashing

Ethernet light is ON

Then after 5 – 10 mins it resets itself

It never used to do this when I was running my old PC set up, basically ive just upgraded. I have a P4 1Ghz Pentium 512MB RAM running the same Ethernet card as before a Realtek one, I have also installed Windows 2000. I followed the instructions on here to connect the silver modem box back up and it worked 100% first time and performed fine for two weeks. But now this problem.

Im also running Zonealarm Pro, I was using this before the update with no problems though. Although this time it does ask if I accept the new IP address now and again, I just select yes.

Im based in Stafford if that helps find the problem

Ive called NTL techy people who said it was something to do with optical refraction !??!

and it was bad at the moment. They said it should fix itself. But its been weeks now and its still doing it. I was going to upgrade to 750K but this has put me off!!

So have you guys got any ideas:

How to fix the problems?
What the problem is ?
How to stop it happening again?

I can only get on the net for 5 –10mins at a time because of this problem, so any help you have to fix this I would really appreciate it! It took 40mins to get through to NTL before and I know you guys are good at all this.

Thanks, please help its driving me mad!

11-09-2004, 19:42	#1
pop80_uk cf.geek Join Date: Aug 2004 Posts: 558	Connection keeps dropping and Modem eractic!!!HELP! Hi Guys, Another problem! My NTL connection for the last few weeks has been useless, it connects, it disconnects then it disconnects again and carries this on and on until eventually it works! Modem shows: Ready light is ON Sync light is off D/s light is flashing Ethernet light is ON Then Ready light flashes Sync light goes ON D/S light flashes Ethernet light is ON Then Only D/S is flashing Ethernet light is ON Then after 5 – 10 mins it resets itself It never used to do this when I was running my old PC set up, basically ive just upgraded. I have a P4 1Ghz Pentium 512MB RAM running the same Ethernet card as before a Realtek one, I have also installed Windows 2000. I followed the instructions on here to connect the silver modem box back up and it worked 100% first time and performed fine for two weeks. But now this problem. Im also running Zonealarm Pro, I was using this before the update with no problems though. Although this time it does ask if I accept the new IP address now and again, I just select yes. Im based in Stafford if that helps find the problem Ive called NTL techy people who said it was something to do with optical refraction !??! and it was bad at the moment. They said it should fix itself. But its been weeks now and its still doing it. I was going to upgrade to 750K but this has put me off!! So have you guys got any ideas: How to fix the problems? What the problem is ? How to stop it happening again? I can only get on the net for 5 –10mins at a time because of this problem, so any help you have to fix this I would really appreciate it! It took 40mins to get through to NTL before and I know you guys are good at all this. Thanks, please help its driving me mad!