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Fidney · 10-09-2004, 23:32

I've been having intermittent problems with my broadband connection since April this year. My latest problem has been the worst to date - my connection died on Tuesday evening and is still out (I'm on my backup dial-up account at the mo).

I have reported this, but each time I am transferred to faults to book an engineer I am told hat their system is down and that if I leave my number someone will contact me tomorrow. They said that on Wednesday and again on Thursday. They lied! On Friday they took 55 minutes to answer my call and by then it was even too late to connect me to faults as they finish at 8pm. Grrrrr.

Anyway, on a previous visit the engineer told me to press page up, page down and then the blue button on my digital cable TV remote control to see the network status. When I do this I get three pages of info called Network Status 1, 2 and 3, then a fourth page called "Even Log".

Is anyone familiar with these pages, and can they tell me what the chuff it all actually means?

Thanks in advance.

10-09-2004, 23:32	#1
Fidney Inactive Join Date: Sep 2004 Location: Burntwood, Nr Lichfield Age: 42 Posts: 7	Network Status - HELP anyone? I've been having intermittent problems with my broadband connection since April this year. My latest problem has been the worst to date - my connection died on Tuesday evening and is still out (I'm on my backup dial-up account at the mo). I have reported this, but each time I am transferred to faults to book an engineer I am told hat their system is down and that if I leave my number someone will contact me tomorrow. They said that on Wednesday and again on Thursday. They lied! On Friday they took 55 minutes to answer my call and by then it was even too late to connect me to faults as they finish at 8pm. Grrrrr. Anyway, on a previous visit the engineer told me to press page up, page down and then the blue button on my digital cable TV remote control to see the network status. When I do this I get three pages of info called Network Status 1, 2 and 3, then a fourth page called "Even Log". Is anyone familiar with these pages, and can they tell me what the chuff it all actually means? Thanks in advance.