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Originally Posted by steevc
Thanks guys. All sorted now. It's so long since I registered mine that I had forgotten the procedure. I was sure we didn't need the CD, but couldn't get rid of the popup before.
More happy customers, especially as they didn't have to sit on hold to the support line 
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Steve |
I did the same thing for a relative the other day without the NTL CD from instructions on this site. Worked a treat.
As a general note to everyone with a new broadband connection, make sure you have a decent firewall program and antivirus on the system. Zonealarm and AVG are great, and free. Also put some ad-ware/spyware scanner program on (Lavasoft's Ad-Aware is a pretty good free one).
I did all this for them and everything was as clean as whistle but 2 hours later when I got back home they called to tell me they had just got a virus!!! When I had a look they actually had no less than 4 viri plus a peice of spyware/adware. I suppose that's what you should expect when you have two really daft teenagers left in charge of a computer on a broadband connection
. Since the parent knows nothing about PC's and it is situated in the kids bedroom then Netnanny is definitely coming soon to their PC and the little b*ggers won't like that
).