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Originally Posted by MovedGoalPosts
Yep that's what I told the CS. As I say engineer has been round and STB seems OK for now. We'll have to see what happens when the speed increase comes as engineer wasn't confident that the STB would handle it, having boosted the signal as much as he could.
Yep did ask about that. It's probably the next step if the existing STB system plays up again. I must say it was all quite good service really, once I'd got throught the press 1, 5, 7, 3 keys on your phone (or whatever) faults answered very promptly, and had the engineer round later the same day. Well done ntl.  Just a shame faults are closed when I have most issues i.e. after 8:00 pm or at weekends.  |
If you have any trouble getting anyone to arrange a cable modem, let me know.