[Marge]

Originally Posted by arcamalpha2004

On the matter of " Systems down ", I do'nt want NTL staff jumping all over me here, but is'nt this just an easy way out for the cs asvisor ?
How would the customer know that the system was not down?
Before I am trampled, I have it on good knowledge from a person working in a large company, would maybe make NTL look like paupers, but apparently, this guy told me if they get a call they do not want to deal with, maybe they are coming to the end of their shift, they tell the calling customer the system is down, there again, it could be me being cynical.

Sorry but I find this quite insulting, please don't presume that everyone working for NTL is a lazy arse lier