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EDF online "My Account"
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Old 01-07-2011, 19:09   #1
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EDF online "My Account"

Hi,

I'm switching to EDF, I have managed to register my account, but when I click on link to login I get the message "The specified URL cannot be found"

I have tried other DNS servers and also tried at work with same result.

Are there any EDF online customers here, and can you access the site?

https://my-account.edfenergy.com/ is the link.

Thanks
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Old 01-07-2011, 19:14   #2
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Re: EDF online "My Account"

Quote:
Originally Posted by bonzoe View Post
Hi,

I'm switching to EDF, I have managed to register my account, but when I click on link to login I get the message "The specified URL cannot be found"

I have tried other DNS servers and also tried at work with same result.

Are there any EDF online customers here, and can you access the site?

https://my-account.edfenergy.com/ is the link.

Thanks
Same problem here, i can't access it.
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Old 01-07-2011, 19:20   #3
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Re: EDF online "My Account"

Thanks Snoopz, not just me then.

But doesn't fill me with confidence with edf
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Old 01-07-2011, 19:24   #4
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Re: EDF online "My Account"

Yeah, it's broke. Not VM related, just as broke when off-net.
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Old 01-07-2011, 20:46   #5
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Re: EDF online "My Account"

moved to internet discussion as it is not a VM issue
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Old 01-07-2011, 21:43   #6
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Re: EDF online "My Account"

It's now "unavailable due to planned maintenance". I wouldn't worry about it, it normally works fine. Give it another try on Monday.
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Old 03-07-2011, 18:59   #7
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Re: EDF online "My Account"

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Originally Posted by Chris View Post
It's now "unavailable due to planned maintenance". I wouldn't worry about it, it normally works fine. Give it another try on Monday.
I don't get that message at any time, but as you say, I'll try again on Monday. I have only managed to get on once in the last 2 weeks, that was to register my account.

The old login page does seem to be available, but I have one of the new account numbers.
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Old 04-07-2011, 19:29   #8
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Re: EDF online "My Account"

Not very impressed with EDF............accessed site today to enter meter readings for dual fuel and am only asked for electricity.

Contacting a person seems to be impossible, does anyone know CS opening hours to speak to a person?

Thanks
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