The "how to complain about spam" guide

[tvout]

Thanks for that but isn't that just to file reports against virginmedia customers?

Originally Posted by tvout

Thanks for that but isn't that just to file reports against virginmedia customers?

No you just fill it in with the relevant information and click send.

[tvout]

Originally Posted by whydoIneedatech

No you just fill it in with the relevant information and click send.

I tried reporting spam through it, giving the ip address as per this guide and it came back saying that it wasn't a virginmedia IP?

---------- Post added at 15:17 ---------- Previous post was at 15:15 ----------

Can anyone advise on this one...
I keep getting spam which has my name in the title and in the body of the e-mail it says that it's not spam because the e-mail is in "open access"?
Where could I look to find it in 'open access' if this is the case?
I've googled my e-mail and got no results.

Many thanks

[Raistlin]

It's crap, if you haven't solicited it then it's still Spam.

Just delete and ignore.

[tvout]

Please can someone advise how I can access NANAS? Can I use Outlook Express? I've tried news.virginmedia.com but it's not there...