Cable Forum - View Single Post - Debt Collection letter from NTL---HELP!

Emperordalek · 15-06-2004, 18:07

Well my Fiancee rang NTL's CS and they confirmed that her account was clear. They also said that she should have had an email or a letter within 7 days of her not paying the stated month indicating that it should be paid or it would be sent to the Debt collection agency.

To which she replied well if you rely on your email service to send out info like that is there any wonder I didn't recieve it!

She also demanded a letter of apology which CS said they would send(we wait but we're not holdig our breathes!)

She was also told to ignore the Wescot letter.

Thanks to all that supplied answers.

15-06-2004, 18:07	#9
Emperordalek Gamertag: EmperorDalek Join Date: Jun 2003 Location: Middlesbrough Posts: 107	Re: Debt Collection letter from NTL---HELP! Well my Fiancee rang NTL's CS and they confirmed that her account was clear. They also said that she should have had an email or a letter within 7 days of her not paying the stated month indicating that it should be paid or it would be sent to the Debt collection agency. To which she replied well if you rely on your email service to send out info like that is there any wonder I didn't recieve it! She also demanded a letter of apology which CS said they would send(we wait but we're not holdig our breathes!) She was also told to ignore the Wescot letter. Thanks to all that supplied answers.