Quote:
|
Originally Posted by cjmillsnun
OK heres one.
I downgraded my BB service months ago to 600K.
I haven't received a BB bill for several months then earlier this week I receive a bill for £49.98 for 2 months 600K service that states my last payment was £34.99. Interesting, so I can assume they have charged me £34.99 for the past 6 months. Meaning that they have overcharged me by £60. CS deny all knowledge and insist that I owe them £49.98 for the period 01 Apr-31 May, when my last payment on 19 APR was £34.99 for period 01 Apr - 30 Apr.
W*****s
EDIT just seen my post count. 200 posts.....
|
Interesting development on this one.
NTL acknowledged their mistake, then collected my money (before I could cancel the DD) and then are charging me another £24.99 when they owe me over £100. I am getting fecked off with their incompetance now