Amazon Delivery estimate

Just got this from Amazon and thought it a bit amusing


"When will your items arrive?

Dispatched on March 16, 2004: 4 items - delivery estimate: Mar 7, 2004"


Nope i didnt buy a time machine

[Xaccers]

Start looking around the house for it

[rogercruse]

If you think that funny, try a get a refund from amazon.

As a amazon.com / amazon.co.uk user since 1998, I recently had to return a item and discovered that their refund policy seems to have changed for the worse.

I eventually had to wait 6 weeks to get my refund. I'm sure that this wasn't always the case. When you consider that much money must be tied up for so long this ends up being a "nice little earner" for them.

While I still shop at amazon, they usually offer a well priced, reliable quality service, I also factor in the likely time taken for any possible refund.

Roger...

[Theodoric]

I've been reasonably impressed by Amazon on the occasional times I have made use of them. I like their (I suspect rather rare) policy of only debiting your credit card as each item is sent out. However, if you have any problems, their customer service, is to put it politely, diabolical. I ordered a number of items in time for Xmas and a few of them disappeared off my account (I eventually found that it was probably because I'd changed my email address to include ntl rather than ntlworld). Anyway, I was a bit worried if I'd get them in time for use as Xmas presents, so I emailed Amazon to ask them what the delivery dates were. Well, I begged, I pleaded, I grovelled, I screamed and would they tell me what was happening? Would they hell as like! They were obviously on complete autopilot, reading from the script, determined to avoid a rational conversation. Fortunately I eventually received the goods.

I also found that Amazon is very coy, not to say totally evasive, about providing a customer support phone number. I did eventually get one from this forum (thanks, whoever it was) and finally got an mail address from Amazon but, by that time, I was totally fed up and decided not to pursue it any further.

[TigaSefi]

i did managed to get a number too and a tip is to leave it running through the options, and don't pick up the fone, then a human operator will pick up the phone.