Chatting at the till

**Russ** · 02-07-2006, 11:24

Inspired by something I saw on another forum, tell me what your views are on this.

You go in to a supermarket and get your bits and pieces. You head to the checkout and there's someone already at the til. The person serving there is chatting away pleasantly to the customer as they scan the goods.

The goods get paid for and packed away - but they are still chatting.

Would you consider that rude or inconsiderate seeing as you're waiting to be served?

02-07-2006, 11:25

I would call it irony

Wicked_and_Crazy · 02-07-2006, 11:31

i'd say it was inconsiderate. Fine, chat to the customer when they are serving them. Once they have paid they are no longer serving them and should move on.

Thats happened to me before (not in a supermarket) and ive just left the stuff at the till and walked out (via the store manager)

Druchii · 02-07-2006, 11:31

Inconsiderate, they're there to do a job, and while being polite is expected, letting it get in the way of their job is wrong.

Wicked_and_Crazy · 02-07-2006, 11:32

Quote:

Originally Posted by bjorkiii

I would call it irony

why?

Timeless Stew · 02-07-2006, 11:35

Quote:

Originally Posted by Wicked_and_Crazy

why?

It's clearly irony

( It's related Russ's response to another thread)

Wicked_and_Crazy · 02-07-2006, 11:37

Quote:

Originally Posted by Timeless Stew

It's clearly irony

( It's related Russ's response to another thread)

ohhhh a clique joke. Sorry to intrude!

Mike · 02-07-2006, 11:39

Quote:

Originally Posted by Wicked_and_Crazy

i'd say it was inconsiderate. Fine, chat to the customer when they are serving them. Once they have paid they are no longer serving them and should move on.

Thats happened to me before (not in a supermarket) and ive just left the stuff at the till and walked out (via the store manager)

Similar thing happen to me when the check out person was rude.........I walked out but................. let them scan it all first

Mike

**Russ** · 02-07-2006, 11:43

Quote:

Originally Posted by Wicked_and_Crazy

ohhhh a clique joke. Sorry to intrude!

It's wasted on me mate

Timeless Stew · 02-07-2006, 11:56

Quote:

Originally Posted by Russ D

It's wasted on me mate

http://www.cableforum.co.uk/board/sh...3&postcount=43

02-07-2006, 12:02

this happens in asda all the time I just say excuse me can you serve me now please and thats it sorted.Maybe they dont like be but Dilligaf

Kliro · 02-07-2006, 12:17

Quote:

Originally Posted by Timeless Stew

http://www.cableforum.co.uk/board/sh...3&postcount=43

errrrrrr.........no?

Matthew · 02-07-2006, 12:23

I think whilst been served its ok but to carry on its a no no unless there are no other customers.

greencreeper · 02-07-2006, 12:58

When I do my main shop, I scan and pay for my own goods. I could take my time and talk to myself, though I suspect that would be unwise

It does depend on the supermarket - problem is worse in Kwik Save and non-existant in M&S.

**Rob** · 02-07-2006, 13:02

It is probably more the fault of the customer than the checkout staff. My local Tesco is quite big, and getting bigger if they ever get the new mezannine floor installed. But it's also a town centre location. Thus it gets a high footfall rate with both weekly and daily shoppers. It's the daily shoppers that are the problem for checkout delays, they are usually the lonely types, for whom the daily shop outing is their only contact with the world.