21-06-2006, 21:20
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#1
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Inactive
Join Date: May 2006
Posts: 25
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Cheque Advice
I ordered an item from the internet in January. I have been in constant communication with the comapny I got it from, it is a reputable company i'm not concerned about that. On their site is says allow 28 days maximum for delivery.They sayed the item will arrive by August. Anyways I payed £57 via personal cheque, it hasn't arrived yet. How would they refund me my money? As I would like the £57 back and cancel the delivery item. What steps should I take? Thanks
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21-06-2006, 21:23
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#2
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Join Date: Mar 2005
Location: Darlington
Services: XL Phone
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Posts: 4,200
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Re: Cheque Advice
When was the money taken from your account?
You ordered in January and they said it would arrive in August?? 
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Why is there always too much month left at the end of the money?
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21-06-2006, 21:23
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#3
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cf.ChavyType
Join Date: Jul 2004
Location: chavy Nottingham
Age: 28
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Posts: 6,857
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Re: Cheque Advice
It's difficult, there is nowhere near as much buyer protection using cheque than credit card.
Probably the best thing is to contact the usual sources, CAB, Trading Standards and your bank to get further advice, maybe write in to the company to advise them, they will have a correspondence address.
Of course that's not neglecting the fact there may be a legitimate reason for the delay.
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21-06-2006, 22:06
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#4
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Rather fruity
Join Date: Jun 2003
Posts: 6,063
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Re: Cheque Advice
Have you asked them to return your money?
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21-06-2006, 23:17
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#5
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Guest
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Re: Cheque Advice
Its very poor business practice to take full payment with so much of a waiting time .They should just refund if you ask
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22-06-2006, 01:15
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#6
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Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 59
Services: VM XL TV,VM 10MB,VM Phone and V+HD box.No VM Mobile
Posts: 32,432
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Re: Cheque Advice
Quote:
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Originally Posted by zinglebarb
Its very poor business practice to take full payment with so much of a waiting time .They should just refund if you ask
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Or offer you the option of waiting for the item and they retain the cheque but not cash it... 
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