Bank Direct Debit

[chocky909]

I've made a terrible oversight. My Natwest account is gone overdrawn. It just happens to be my NTL Direct Debits have come in at the wrong time.



Now you may notice that the second D/D is postdated the 18th. Now does that mean I can get some cash in my account on Tuesday to take care of it? Damn Bank Holiday weekend.

I wish I'd never bought those socks now (middle item)

Any ideas. Last time a direct debit tried to go through when my account was empty I got charged £45 by the bank. Apparently laws are being or have been changed to stop them from doing this but I don't know yet. Also, if they are going to fine me, surely it would have showed up with the 18Apr D/D?

Are banks open tomorrow morning? Or are they all closed till Tuesday?

[smicer07]

You could ask a mate or your folks to bank transfer you some cash online?

[Druchii]

I think the bank may well be open tomorrow morning for you there.

As Smicer said, try and get some family or friends to transfer you some money til it clears.

And btw, shop somwehere cheaper for socks :O

[Xaccers]

If you've got cash and can put it on on Tuesday morning, you'll be in a better position if the bank tries to charge you.
Most banks deal with debits before credits which if they want to be nasty can leave you in the stick.

[chocky909]

Bank transfers aren't really an option although there are a couple of possibilities.

You really think the banks might be open tomorrow morning? I tried to find something on the Natwest website but couldn't find anything. That's be great though, I'd have to get up a little earlier than usual...

That was for 18 100% cotton socks (3pks of 6) +p&p so they weren't really that expensive.

Anyone been fined recently for Direct Debits with no funds available?

[Druchii]

Originally Posted by chocky909

Bank transfers aren't really an option although there are a couple of possibilities. You really think the banks might be open tomorrow morning? I tried to find something on the Natwest website but couldn't find anything. That's be great though, I'd have to get up a little earlier than usual... That was for 18 100% cotton socks (3pks of 6) +p&p so they weren't really that expensive. Anyone been fined recently for Direct Debits with no funds available?

Ah, the socks make sense now

And yeah, my mother was charged £39. She complained, and she got it refunded though

[Shaun]

Ring them tonight and cancel the DD, pay by post and ring Ntl to set-up the DD again.

Sorted. No charges (well Ntl may charge you £2 for non payment by DD).

[Mauldor]

Direct Debt is a very Expnsive Business if not checked.
My Charge £25 per Bounced DD - The companies charge £28 (AA), £20 (Sky) and £4 (BT) for "Admin Charges".

Personally i have cancelled ALL of mine and now pay direct - yes it cost me £4 extra a month but hell its better then £150 leaving my Bank and then the same again onto for charges..

[chocky909]

Originally Posted by Shaun

Ring them tonight and cancel the DD, pay by post and ring Ntl to set-up the DD again.

Sorted. No charges (well Ntl may charge you £2 for non payment by DD).

I have a feeling that because the D/D has already been issued by NTL that cancelling it now would make no difference.

I eventually found the telephone banking number (0845 7 77 77 66) and I was told by the nice lady that my branch will be open tomorrow morning until 1pm (so much for bank holiday weekends eh). If I stick £20 in my account and tell them to set the account to retry the debit automatically on Tuesday morning, I should be alright. Cash is instant so it'll already be there when that happens. Well that what she said anyway.

Originally Posted by Druchii

And yeah, my mother was charged £39. She complained, and she got it refunded though

Really? What were her grounds for complaint just out of interest? Am guessing that some people just manage to get away with murder, I suppose. Like the people on here that have 'retentions' on speed dial.

PS

Shaun, is Druchii your younger brother? Just with you both being 'fruit' based. Just a coincidence?

[Druchii]

Really? What were her grounds for complaint just out of interest? Am guessing that some people just manage to get away with murder, I suppose. Like the people on here that have 'retentions' on speed dial.

Her grounds were that it doesn't take £39 to process a direct debit, in fact, it takes exactly the same as it would do if the money was in the account in the first place. Then she argued that charging £39 to an account that had no cash in to begin with just wasn't right.
I think the bank just had enough earache from her to be hoinest

Shaun, is Druchii your younger brother? Just with you both being 'fruit' based. Just a coincidence?

Just a coincidence, i'm the eldest of my siblings, i havea younger sister, that is all.

[greencreeper]

I think with Abbey it's £30 plus interest for any account transaction that takes the account overdrawn, or is paid whilst account overdrawn. It means that, for the sake of being a few quid short, I get hammered. Annoys me no end. Banks huh

[Pia]

If you phone the bank on Tuesday morning first thing and explain what has happened they will refund you any charges, they are allowed to do this at least once and as long as you don't make a habit of it they are usually happy to take the charges off as a 'goodwill gesture'

[Chris W]

twenty quid on socks Hope their nice ones!!!!

[Shaun]

Originally Posted by chocky909

I have a feeling that because the D/D has already been issued by NTL that cancelling it now would make no difference.

I eventually found the telephone banking number (0845 7 77 77 66) and I was told by the nice lady that my branch will be open tomorrow morning until 1pm (so much for bank holiday weekends eh). If I stick £20 in my account and tell them to set the account to retry the debit automatically on Tuesday morning, I should be alright.

Depends if the service centre have already made the decision to bounce it. Your best bet (if your branch actually is open) is to have a chat with the staff at the branch tomorrow about it. They probably won't be able to get the SC to let it go even if you put the cash in. That's why I said your guaranteed way of missing the charges is to cancel it (which should recall the payment) and then pay by cash. Many a customer does that every month when they forget about a DD or get a large charge they weren't expecting. When I worked at Natwest we got a spate of these at the end of every month.

---------- Post added at 21:28 ---------- Previous post was at 21:25 ----------

Originally Posted by greencreeper

I think with Abbey it's £30 plus interest for any account transaction that takes the account overdrawn, or is paid whilst account overdrawn. It means that, for the sake of being a few quid short, I get hammered. Annoys me no end. Banks huh

If you have five min then a read of this thread may interest you GC:

http://www.cableforum.co.uk/board/sh...760#post725760

There's even a standard letter on one of the linked sites

[LSainsbury]

chocky909 - did you get this resolved today?